Help, why isn't my sound working?

[pmpadgett]

Hello I recently upgraded to Vista from XP and I can't get my sound driver to work. I have tried doing the update driver from the device manager and it says it can't find anything about my sound card. I tried to find it online and I can't find a Vista driver for it. So I thought that is was because I have Vista, but when I got the Computer it had Vista and the sound worked. I have spent almost 4 hours trying to figure out why it isn't working, but I give up. So I have come here to see if anyone knows how to help me.

Dell Dimension 2400
Intel Celeron, 2600 MHz
1024 MB (PC3200 DDR SDRAM)
Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

If you need any other information let me know.

 

[AKM880]

Find it on the Dell site, they should have all the drivers for your 2400

 

[pmpadgett]

The trouble with the Dell site is every time I click the "Download now" button it downloads a download manager and when that runs it says I have to select the download. It then just becomes a loop and all I get is a bunch of the download managers no driver download.

 

[Rogue77777]

Try using the service tag number to locate your drivers

 

[pmpadgett]

This is prolly going to sound dumb, but where do I find the service tag number?

 

[pmpadgett]

found my service tag number. Still the download manager thing comes up. It verifies requirements and when it is done it says there are no files to download.

 

[Devastator_uk]

You don't have to use the download manager, click "Download now" then choise "Download via your Internet Browser" (if you don't get that option you probably selected the wrong option the first time and will have to clear cookies to get the option).

 

[pmpadgett]

I am now getting an error that the software doesn't support my os. I bought this pc from a friend and it had Vista and sound worked. I needed to free up hard drive space so I put XP on it. Now that I got another hard drive I decided to put Vista back on it and yet now I can't get the sound to work.

 

[pmpadgett]

I feel like an idiot I completely forgot about the "run compatibility mode." I went to the installer that I downloaded and right-clicked went to properties and ran it in compatibilty for XP and bam!!! it worked like a charm. Thanks anyways guys appreciate it.

 

[daship]

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=3&impid=-1&servicetag=&SystemID=DIM_PNT_P4_CEL_2400&hidos=NAA&hidlang=en&TabIndex=


Its gonna be one of those, doesnt seem to be drivers for Vista but the XP ones will work.

99% of the time a Windows Update will detect your sound and install it for you.