help with a "broken" gpu i sold

[heavyartillary9]

ok, so here is the story, had a gtx 760 laying around, so i tested it, it worked just fine, i even stress tested it with a few games and valley benchmark, 0 errors, failing, or anything at all, perfectly good gpu, so i put it on ebay, sell it, test it again before packing it up and shipping it out. now i dont ship internationally , and the guy who bought it is in the ukraine, he had it shipped there through a third party shipping agent.

this part is the just of what he said

he got his card, put it in tot he pc and it booted just fine, he installed the drivers, rebooted and it blue screens, he tried several times, but anytime he installs the drivers it blue screens, now i asked for his specs, didnt respond, i asked for them again and he said he was bringing it to a pc shop, now its about 4-5 days later and he says the pc shop said the gpu chip is broken.... wont give me any other information.

so, am i screwed out of 85 bucks ? i know ebay return policy heavily favors the buyer, is there any way i can fight this, or is it pointless ?

im really bummed cause the money i got was gonna be put to xmas presents for my niece's, and now im gonna get screwed out of the cash

 

[BadActor]

I have filed complaints against the buyers in these cases where I suspect the buyer is trying to extort. If nothing else, it will document this buyer if he has a history of doing this. If others have already done this, so much the better. If they won't return the card, I see no obligation to do any sort of refund.

 

[MusenMouse]

yeah, i realize this now, it sucks that buyers arent safe anymore, and yeah its through ebay messaging, and he payed with paypal.... so my best bet is giving him the 40$ ?

Best not to. The fact that he gave you a way out when in the suspicious circumstances is probably another tactic he uses for his scams. If he was a legitimate buyer he would be more than happy to go through Ebay or Paypal because of how buyer biased it is. Making a side deal like this will probably open you up to a world of hurt if he decides to take you for the whole $120.

 

[Lucky Luck]

if he is asking his money back without e-bay as a middle man then he is probaly a scammer, and gpu's dont just BSOD afther driver installation. if he got the wrong drivers it would still be at a very low resolution.

 

[GR1M_ZA]

ok, so here is the story, had a gtx 760 laying around, so i tested it, it worked just fine, i even stress tested it with a few games and valley benchmark, 0 errors, failing, or anything at all, perfectly good gpu, so i put it on ebay, sell it, test it again before packing it up and shipping it out. now i dont ship internationally , and the guy who bought it is in the ukraine, he had it shipped there through a third party shipping agent.

this part is the just of what he said

he got his card, put it in tot he pc and it booted just fine, he installed the drivers, rebooted and it blue screens, he tried several times, but anytime he installs the drivers it blue screens, now i asked for his specs, didnt respond, i asked for them again and he said he was bringing it to a pc shop, now its about 4-5 days later and he says the pc shop said the gpu chip is broken.... wont give me any other information.

so, am i screwed out of 85 bucks ? i know ebay return policy heavily favors the buyer, is there any way i can fight this, or is it pointless ?

im really bummed cause the money i got was gonna be put to xmas presents for my niece's, and now im gonna get screwed out of the cash

Hi, how is the progress?

 

[Chaswin51]

You have been messaging through eBay and there is a written record they can review.
IMHO: Since he has offered to take $40 as a refund but won't send the card back it indicates he is just trying to scam you out of $40.
As one other person said, stick to your guns. It's not your problem he paid expensive shipping to the Ukraine (if he even actually did that). If he refuses to ship a "defective" card back for a refund, there is NO REFUND!
He paid you money and you shipped the card.
You are not going to pay money without him shipping the card.
There is a sucker born every minute. Don't be one!

 

[heavyartillary9]

its going... good ? i said without returning the card i would not issue a refund, i havent had a case opened, but i havent gotten a response, so its making me a bit nervous, but i think its resolved

 

[sshort]

You also need to mark or identify (discreetly) parts before shipping. Unscrupulous buyers may be trying to replace a damaged one with yours. I have run into this a couple of times on Ebay myself. I would require that the defective part be sent back before issuing a refund and inform them you can identify your card. They may drop it at that. Also, file a complaint with the Ebay. The buyer may have a history of this type of scam and Ebay may decide in your favor.

he is basically saying he wont return it to me, he is saying it will cost to much to ship it back

If he doesn't return the card, you are under no obligation to issue a refund.

Both buyer and seller assume some amount of risk going into a deal like this. He said the card worked on delivery, and anything that happens after that is on him.

 

[Jubbs]

its going... good ? i said without returning the card i would not issue a refund, i havent had a case opened, but i havent gotten a response, so its making me a bit nervous, but i think its resolved

 

[Jubbs]

You could try saying you've taken advice and that you'll get the card tested by a PC shop when you receive it to make sure it is broken. If it doesnt look like its been tampered with and it is broken then you pretty much have been stitched up cos he bricked it himself somehow....but it still makes no sense that it booted up to install drivers then BSOD.
Hopefully he'll balk at the idea of it being tested again and drop the case.

 

[instyne]

its going... good ? i said without returning the card i would not issue a refund, i havent had a case opened, but i havent gotten a response, so its making me a bit nervous, but i think its resolved

In all likelihood he has already sold your card that is still working, to someone over there and that is the reason he won't return it. Do as suggested and keep up your correspondence with ebay. If this does go against you, post everything you can prove on Facebook letting people know that ebay didn't stand up for you. Don't post anything untrue, ebay does not like bad publicly any will most likely contact you with a resolution to your problem. Been there, been compensated.

 

[cradelikz]

You said he got it to Ukraine via a third party. Stick to that also. So you sent it to a domestic address in the US and it got sent to Ukraine? You agreed to send it to US isn't it? The third party might have damaged the card (which we know it isn't as it "booted then gave BSODs".
This person is really trying to scam you. Just in case, be prepared and start by unlinking your card info from Paypal ok? You don't owe anything to that guy and if you are going to stop selling stuff on ebay you can just get that weight out of your shoulders to start with.

 

[rich_14]

I've gotten to the place that I no longer send an EBAY item outside the continental USA. This mess is one example. You know the guy is scamming you. The card works fine. He is just going to sell it again as soon as he gets his refund. As far as going back to selling only on CL, that has issues also. How do you demo to a stranger that a graphic card works fine without being in your home...unless you take the tower, monitor, mouse, etc to the library or a police station for a demo???

 

[memphis_212]

It could be one of those guys that dont know what the hell they are doing.

Not enough power? Wrong drivers? Fake drivers? Old computer non compatible somehow? Dunno weird situations happen all the time.

I once got mad my iso wouldnt install, until I realize it was an exe file named the same as my iso lol.

 

[Adm1ra1P]

I'm trying to figure out why he won't send it back? If it is defective, then you as the seller are responsible for the shipping costs. Most people think you can avoid that by saying you do not accept returns, but eBay’s policies clearly state that this does not apply to defective items unless the auction/sale’s description clearly states the item does not function properly.

So if you are paying for shipping then why does he care what it costs?

Be advised, if you are trying to make him pay shipping on a defective item then eBay will side with the purchaser. The only way you can require them to pay for return shipping is if it is someone that has changed their mind about buying the item. In that instance you can refuse to accept the return, and require them to pay shipping if you do accept the item back.

You also need to mark or identify (discreetly) parts before shipping. Unscrupulous buyers may be trying to replace a damaged one with yours. I have run into this a couple of times on Ebay myself. I would require that the defective part be sent back before issuing a refund and inform them you can identify your card. They may drop it at that. Also, file a complaint with the Ebay. The buyer may have a history of this type of scam and Ebay may decide in your favor.

Wouldn't recording the serial numbers be sufficient for that versus defacing the product? If you alter the product, but do not show that in pictures or mention it in the ad the buyer could state that the product was not as described. This would provide them with a legitimate reason for a return if the alteration wasn't disclosed. By the nature of your comment that this be done discreetly I believe that implies that you are intentionally trying to hide it. I highly recommend against ever taking that approach.

 

[beefy]

Hi, I had similar issue on eBay recently but with an item of clothing. Long story short,i received an item not in picture and when I questioned the seller,I was told there was no difference between the picture item and what was advertised. We debated who was right and who was wrong and in the end he said he would take the item back but he would not pay the return p&p. we argued for days and in the end he told me to raise a ticket with eBay,they ruled in my favour. He was not happy about this but eBay refund me no ??? Asked. I then got a shity email informing me that he was right and I was a baby etc,and that he got to keep the money in full from the transaction. Point being eBay protection does not mean you will lose your money from the deal as they will refund on your behalf,as they don't want people to doubt their site. Just be polite with your coms to the buyer,inform him you will take a return and if you still can't sort it out between the two of you eBay will settle it on your behalf. Remember eBay can see all communication sent between the two of you,and if this person has a history of trying to con seller eBay won't refund him. Hope this makes sense.

 

[akseli]

I've seen cards that function with basic Windows drivers but as their own drivers are loaded, they start to malfunction, even on desktop.

Having said that, the story doesn't sound too good. A buyer from Ukraine uses a third party courier to get an used average graphics card from US. It doesn't make a lot sense. He could probably get one locally cheaper even when not taking account shipping. It's not something rare people have to dig across the world.

I think there is a good reason he's not from Ukraine and is trying to scam. Try to stick demanding him to return it. GPU is not so heavy it would be too expensive to ship to US. Also check the address to which it was delivered, in case it's residental. Any weakness in his story you can find and prove, is beneficial when Ebay makes a settlement. But often Ebay does side with buyers, it's not a great place to uncustomed small time sellers.

 

[heavyartillary9]

well, its been almost a week, nothing from him, hoping h realized i wasnt a sucker and moved on, crossing my fingers that this is over, and learned my lesson not to sell anything electronic on ebay... EVER

 

[Deleted member 362816]

Lets make this simple. I have been running a large eBay account. Top Rated/Power Seller since 2001.

He sealed his own grave. He can only complain about the card if he were to have used it and found that it was broken before he had it shipped out of the USA. Trust me they have no way to prove the damage did not happen when he had it redirected/ reshipped out of the usa.

You are not liable tell eBay what I just told you.

 

[Deleted member 362816]

Keys to success for selling used electronics on eBay.

Good Photo's
Package Insurance
Make them Sign for it
Advise in listing that you only ship to the USA.
Advised you are not liable if there system is untested or cannot handle the product they bought.
Sadly advised unless a reputable service center installs it you are not liable for damage cause by end user.

 

[heavyartillary9]

yeah, not worth the few extra bucks i get off ebay over craigslist for the stuff i sell, much easier and simpler, i will still use ebay for the other stuff i sell, but for the few electronics i sell i will stick to craigslist, here, or reddit

 

[Deleted member 362816]

yeah, not worth the few extra bucks i get off ebay over craigslist for the stuff i sell, much easier and simpler, i will still use ebay for the other stuff i sell, but for the few electronics i sell i will stick to craigslist, here, or reddit

Yeah. I don't deal with local selling sites. Don't like meeting people etc.