Question Help with a wifi connection on an Epson printer ?

[mercanteinfiera]

I really don't know why in the last 3 months it is impossible to let my Epson WF-7710 printer on Windows 10 connect
I have posted my configuration many time on this forum
my hub is the TIM HUB+ Executive ZTE H388XF and i used it with the epson many years with no issue. front panel of the epson is working great with wifi signals on excellent ip adress correct
if i scan with wakemeonlan app the addresses epson status is off.

Does the printer have a static IP address?
yes
If so, what IP address was assigned?
192.168.1.5

Run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and paste the full results here.

One possibility being that the hub was reset and may have reverted to its' default settings.
tried many times.now i have restarted the pc after a night and the printer launch last printing. crazy.

now bloccked here

NOW WAY to let work

 

[Ralston18]

👍

I recommend that you print out the current printer's report/configuration pages again for future reference.

Also take screenshots of other network settings, etc. to print out.

Ensure that the pages are all dated in some matter.

Likely to come in handy....

 

[mercanteinfiera]

I put an ethernet cable and now it works.
i have a samsung and an epson. they both work well when router is in the room, wi-fi connected, when is in the entrace, no way to let the epson work, one print then wps again

 

[Ralston18]

So the Epson printer when connected via Ethernet cable and assigned a Static IP address (192.168.1.5) prints and otherwise works as expected.

However, if changed to wireless connectivity the printer will only print once and then will no longer print? Or does the printer print until it is turned off then will not print until you press the wps button agaIn.

If I follow correctly do not use WPS. Use the wireless network's password to allow the Epson to join the network and be available for network devices to print to the Epson.

Are you able to configure the wireless network to use WPA or WPA-2?

If not, then just use the Epson printer as a wired network device.

Otherwise you will need to read the Epson printer's documentation and learn how to reconfigure the printer for wireless network connectivity to your network,

Do you know the name of your wireless network and the password?

 

[mercanteinfiera]

So the Epson printer when connected via Ethernet cable and assigned a Static IP address (192.168.1.5) prints and otherwise works as expected.

now I have still problem with cable!! less but they are still here.

However, if changed to wireless connectivity the printer will only print once and then will no longer print? Or does the printer print until it is turned off then will not print until you press the wps button agaIn.

one print and goobbye

If I follow correctly do not use WPS. Use the wireless network's password to allow the Epson to join the network and be available for network devices to print to the Epson.

ok

Are you able to configure the wireless network to use WPA or WPA-2?

yes

If not, then just use the Epson printer as a wired network device.

Otherwise you will need to read the Epson printer's documentation and learn how to reconfigure the printer for wireless network connectivity to your network,

ok

Do you know the name of your wireless network and the password?

yes is my home!

 

[Ralston18]

Regarding:

"now I have still problem with cable!! less but they are still here."

More explanation and details needed about what is or is not happening.

 

[mercanteinfiera]

Same issue. I cannot see the printer online. I have to switch off and restart and hoping is working.

 

[Ralston18]

This printer?

https://files.support.epson.com/docid/cpd5/cpd53888.pdf

Are you able to print out a network status sheet (English please) according to the instructions on Page 55 of the manual?

The next step will be to photograph that status sheet and post the photograph here via imgur (www.imgur.com).

Be sure that the photograph is clear and fully readable.

 

[mercanteinfiera]

first 2 pages

 

[mercanteinfiera]

sorry it is the best i can do now verry busy and on the rush

 

[Ralston18]

Very helpful.

As I understand the printer's status sheet the entered SSID is the printer's name.

The SSID should be the name of your wireless network - not the printer's name.

= = = =

Starting on Page 47 of the User Manual read through the wireless setup modes.

I believe that you should be using Wi-Fi Infrastructure Mode and not Wi-Fi Direct.

Wi-Fi Direct is Off according to the status sheet - that is good.

However, it appears that Wi-Fi Infrastructure Mode is not configured correctly.

The Epson printer is IL TEMPIO DEI DANNATI - correct? MAC = B6:59:43:75😀F:AE

Not sure that that is the correct MAC - conflicts with what is show under "General Information".

Did you manually enter the MAC anywhere?

= = = =

Did you assign the 192.168.1.233 as a Static IP address to the printer and reserve that IP address for the printer on the router/gateway 192.168.1.1 via the printer's MAC?

Make a copy of the diagram shown on Page 48. Beside each device, write down each device's IP address and MAC. Router, Printer, each Computer/Laptop, and network connectivity (wired or wireless). Make note of the wireless network name (SSID).

The diagram will help you to keep track of the network configurations. The Printer should have a static IP address.

You do not want the printer changing its' IP address.

On Page 50 (Line 8.) note the reference to "Network Setup Report". Use Print Check Report to print that out for reference purposes.

Do not post the diagram. It is just for you to use to help keep track of the both the network and printer configuration settings.

Take your time, read and look carefully. Indeed, you do not want to rush.