Question Help with fixing this mouse app ?

Ralston18

Titan
Moderator
Appears to be a very old Windows 7 app.

Are you using Windows 7?

Make and model mouse?

Disable/uninstall the mouse drivers.

Manually download the current mouse drivers directly from the manufacturer's website.

Reinstall and reconfigure.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
56,862
4,530
160,690
10,278
side effects are always fun

wonder if it left a driver behind

Can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

Can you take a screenshot from (and including)Driver name to (and including)Creation date.

upload it to an image sharing website and show link here

lol at 3 replies in a minute.
 
Jun 9, 2022
4
0
10
0
test with another mouse?
I tried but it doesn't fix the issue
Appears to be a very old Windows 7 app.

Are you using Windows 7?

Make and model mouse?

Disable/uninstall the mouse drivers.

Manually download the current mouse drivers directly from the manufacturer's website.

Reinstall and reconfigure.
Im using windows 10
Its a logitech g300
Reinstalling mouse drivers didn't fix it
 
Jun 9, 2022
4
0
10
0
side effects are always fun

wonder if it left a driver behind

Can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

Can you take a screenshot from (and including)Driver name to (and including)Creation date.

upload it to an image sharing website and show link here

lol at 3 replies in a minute.
https://imageshack.com/i/pnFFI2jqp
This are all that showed up.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
56,862
4,530
160,690
10,278
so problem happens to 2 different mice?

Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

this isn't a reset, all it does is stops Non microsoft programs running at start up, easily reversed.

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.

could try system restore
  1. type "restore" then open "create a restore point"
  2. create a new Restore Point now for C-drive (this is just in case there aren't any already)
  3. then open the newest restore point that is prior to the problem happening (if you have one)
 

ASK THE COMMUNITY

TRENDING THREADS