Question Help with motherboard Q-Codes

[robinmishra]

today I buy tizum USB Type-C to Micro-B USB 3.0 online and I connect my Seagate backup plus hub 4TB desktop portable hard drive with it; after that on motherboard Q-LED showing code 81, and if I connect normal USB 3.0 Cable - A Male to Micro B its showing AA code. Hard Drive working fine right now.
This thing happened before but that time I buy without brand cable so I thought that cable is not correct.
M.b. Asus Prime Delux ii

PRIME X299-DELUXE II | Motherboards | ASUS India

Intel LGA 2066 ATX motherboard with enhanced VRM and M.2 heatsink design, DDR4 4266 (O.C.)MHz, 802.11ac Wi-Fi, triple M.2, Type-C Thunderbolt 3 ports, Intel VROC support

www.asus.com

 

[Lutfij]

You sure it's not 81 and not B1? Page A-3. Read this thread.

I'm assuming that the portable HDD is plugged in to the motherboard's type-C port even when the system is powered down and when powered up from idling cold. If so, please stop doing that. If you need a portable HDD to be connected at all times, why didn't you move to buy an internal HDD for your system?

On a side note, can you check and see what BIOS version you're on for your motherboard? What version of Windows 10(assuming you're working with Windows 10) are you on?

 

[robinmishra]

Hi
thanks for the reply, it's not a portable HDD its an external desktop hard disk, I know that a portable HDD does not connect all time to any divice.
about the BIOS so yesterday I update BIOS and I don't think there is an issue.
I think these thunderbolt ports support only thunderbolt devices not all types of devices because last year I buy a cheap (nonbrand cable ) and the same issue comes.
and most important thing there is nothing change comes to the speed of data transfer.