Help with PC crashing

[dhawa]

Hello everyone,
i need help with my pc crashing. i bought everything new and build this myself and download win7 pro yesterday.

everything works fine i can play games and do pretty much everything but after some time it crashes randomly i have been trying to fix it by updating everything that need to be. but it just keep happening. sometime it freeze and crashes with lines some time it crashes and restarts with blue screen.

MB: asrock h97m anniversary
graphic:xfx r9 285
ram;8gb
power: evga 600b
cpu: i5 4590

 

[snowctrl]

I presume you are running a legit version of Windows? Else you'll receive no help here.

You need to list your spec

 

[dhawa]

yea i used a activation key

 

[snowctrl]

Ok cool. SO your spec?

 

[dhawa]

MB: asrock h97m anniversary
graphic:xfx r9 285
ram;8gb
power: evga 600b
cpu: i5 4590

 

[danielbsipe]

MB: asrock h97m anniversary
graphic:xfx r9 285
ram;8gb
power: evga 600b
cpu: i5 4590

Be sure all of your windows updates have installed successfully. Go to program files, and windows update to verify.

I built a machine a few weeks ago, the client said the machine would blue screen on start up, this never happened to me before. I noticed that it was failing to install windows 7 updates. I had to roll back to a previous state, babysit the updates and verify they were installing properly, this fixed the problem.

It's one of the crappy things about installing an OS, everything they patched in since the disk was shipped need to be downloaded and installed, and sometimes the OS will be unstable until this finishes.

 

[snowctrl]

I would suggest going to the mobo support site and making sure you have the latest BIOS, srivers etc

 

[dhawa]

i have downloaded all the updates for the win7. will have to check the bios

 

[danielbsipe]

i have downloaded all the updates for the win7. will have to check the bios

Okay, great, best of luck!

 

[snowctrl]

Also check temperatures - make sure CPU and GPU aren't developing too much heat. What is your case cooling like?

 

[dhawa]

when i play games it doesn't crash but when i surf internet or do something other then play game it crashes. sometime goes blue screen and say dumping file sometime freezes with horizontal lines

 

[snowctrl]

OK chances are it's not temperature related then. Next stop - antivirus / antimalware. What are you running? I would suggest doing a full scan with each of BitDefender and Malwarebtyes and see if they turn anything up

 

[dhawa]

i am running kaspersky internet security. its a new pc i dont think there would be any virus or malware.

 

[danielbsipe]

i am running kaspersky internet security. its a new pc i dont think there would be any virus or malware.

It seems like an unstable OS, if you want you could try a reinstall of windows. Are you overclocking any components?

An unstable over clock can result in sporadic blue screens and misbehavior as well.

 

[dhawa]

No over clocking done. Could updating bios help. And I bought the OS from eBay for $70

 

[danielbsipe]

No over clocking done. Could updating bios help. And I bought the OS from eBay for $70

Try updating the bios, i think it might help, certainly worth a shot.

 

[snowctrl]

No over clocking done. Could updating bios help. And I bought the OS from eBay for $70

Try updating the bios, i think it might help, certainly worth a shot.

Agreed... in fact I'm sure that was the first thing I suggested.....

Irritating when people ask your advice and then don't listen isn't it

 

[dhawa]

yes i checked bios it says its up to date. but anyways it fix i think , i just changed the slot of the memory and installed dvd drive and it stopped crashing.
thanks for trying to help guys

 

[snowctrl]

yes i checked bios it says its up to date. but anyways it fix i think , i just changed the slot of the memory and installed dvd drive and it stopped crashing.
thanks for trying to help guys

No worries - glad you got it sorted

PCs are so much better when they work...