HGST Drive Transfer speed of 700 KBps.

[CrrWllr]

I own a HGST 1TB Hard drive on which I am unable to get copy speed of more than 900 KB/s which is under 1MBps. I am using this drive on my desktop PC with windows 8.
I am also using a Hitachi 250GB HDD 2.5" on my desktop PC but it gives 17-18MBps copy transfer rate, Am I missing some settings?
I tried changing to IDE in BIOS, and enabling and disabling write caching but to no avail.
Also WINDFT an error checking software for HGST drives shows that all test are 'Passed' it's not detecting any errors.
Please help!

850Watt Corsair PSU
Gigabyte G41M-Combo Motherboard
Windows 8 32bit and 64bit
Intel core 2 Quad 2.4Ghz
2GB ram
Nvidia GTX260
IDE\DiskHGST_HTS541010A9E680____________________JA0OA560 2.5" 1TB
IDE\DiskHitachi_HTS542525K9SA00_________________BBFOC33P 2.5" 250GB

 

[lp231]

Update your laptop bios. Set your SATA to ACHI*
*Will require reinstall of the OS

 

[nickbachu]

you should reformat the hard drive to ntfs
when i frist got my external hard drive from HGST it was exfat which was very slow

 

[CrrWllr]

My partitions are in NTFS allocation with unit size 4096 bytes.
I am afraid to flash my bios, but I don't think IDE is supposed to be less than 1MB/s.
If you are sure ACHI is causing this please be SURE then i'll update my BIOS

 

[nickbachu]

you should allocate default

 

[CrrWllr]

When I partitioned it I selected default, now it's showing 4096 bytes so I guess that is the default.

 

[nickbachu]

its default because of your other stardard partition

 

[giantbucket]

is the 1TB drive connected with a SATA cable inside the PC, or is it external and connected via USB? cuz those speeds are USB1.1 speeds.

w.r.t. flashing BIOS - on my Giga board, the windows based utility (Gigabyte's @BIOS) is superb and completely pain-free. I've used it twice already and it had less than zero problems.

w.r.t. transfer speeds and format types, when I did an experiment on a cheap USB flash drive, all three format methods (FAT32, NTFS, exFAT) gave approximately the same transfer speeds (when checked using ATTO benchmark tool)

 

[CrrWllr]

Both the drives are connected with individual SATA cable inside the PC, but while hitachi 250GB gives an average of 17 MBps. The HGST 1TB gives an average of 700 KBps. Both of them are on NTFS using 4096 bytes allocation size.

 

[nickbachu]

is the 1TB drive connected with a SATA cable inside the PC, or is it external and connected via USB? cuz those speeds are USB1.1 speeds.

w.r.t. flashing BIOS - on my Giga board, the windows based utility (Gigabyte's @BIOS) is superb and completely pain-free. I've used it twice already and it had less than zero problems.

w.r.t. transfer speeds and format types, when I did an experiment on a cheap USB flash drive, all three format methods (FAT32, NTFS, exFAT) gave approximately the same transfer speeds (when checked using ATTO benchmark tool)

thats becasue it's a flash drive do that with a hard drive and see what happens speeds drop very rapidly

 

[CrrWllr]

Both the drives are connected with individual SATA cable inside the PC, but while hitachi 250GB gives an average of 17 MBps. The HGST 1TB gives an average of 700 KBps. Both of them are on NTFS using 4096 bytes allocation size.

In USBDeview it shows my transcend 8gb pen drive and HGST 1Terrabyte as USB mass storage device.
But my hitachi 250GB which contains the windows boot, is not shown!
I think that is what is slowing it down, correct me if I am wrong, since usb 1.1 has low transfer rates, any way to change this? Also in device manager I have a multimedia controller which is not recognized I am unable to find drivers, could it be related to the HDD?

 

[giantbucket]

have you tried asking Gigabyte for help? I've found their tech support to be extremely good, usually getting me answers by next day.

also, since you have 4 sata ports on there, have you tried plugging the 1T drive into the other sata ports to see if that could help?

 

[CrrWllr]

Just now I tried that and came back to read your suggestion, coincidence? Anyway It didn't work still the same, I also tried the inf update from gigabytes website. I had installed the 64 bit version on the 1TB I thought it might be the OS error so I booted into it but still have the same problem (On both 32bit and 64bit versions).
I have sent a message to both HGST and Gigabyte regarding this issue.

 

[CrrWllr]

It's getting really annoying I cant even watch movies from this drive the video glitches every couple of minutes.

 

[lp231]

Update your motherboard bios. Make sure all drivers are up to date. Install Intel Matrix or Rapid Storage technology drivers.
Change SATA cable.

 

[popatim]

Both the drives are connected with individual SATA cable inside the PC, but while hitachi 250GB gives an average of 17 MBps. The HGST 1TB gives an average of 700 KBps. Both of them are on NTFS using 4096 bytes allocation size.

In USBDeview it shows my transcend 8gb pen drive and HGST 1Terrabyte as USB mass storage device.
But my hitachi 250GB which contains the windows boot, is not shown!
I think that is what is slowing it down, correct me if I am wrong, since usb 1.1 has low transfer rates, any way to change this? Also in device manager I have a multimedia controller which is not recognized I am unable to find drivers, could it be related to the HDD?

Sounds like maybe you flash dive has the bootloader or something important on it. Try rebooting and retesting; leaving the flash drive disconnected the entire time.

 

[CrrWllr]

My flash drive has some videos and mp3's that's all nothing important, but I tried unplugging it and restarting, retesting, still no change in speed.

edit: also all my drivers are up to date.

 

[lp231]

Try to install this and see if it helps.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+%28Intel%C2%AE+RST%29

 

[CrrWllr]

I have already downloaded intel RAID storage technology and selected update drivers in device manager, but when i select the downloaded files windows says 'your drivers for this device is already up to date windows couldn't find a better version' but thanks anyway.

 

[CrrWllr]

My HGST ATA Device is using Microsoft drivers but the driver date is 21-06-2006 Im pretty sure that is the problem, because that was way before we even had 500GB hdd and USB 3.0 was not even introduced. Can someone tell me how to uninstall and update the drivers, because there must certainly be new versions.
I also flashed my BIOS just now, still nothing 🙁

 

[lp231]

Right click that ATA device and click properties. Click on the Advanced Setting Tab
Under Devices: does it say anything inside that box?
Do you have another computer to test your HDD?
Change the SATA data and SATA power cables

 

[CrrWllr]

it says "This device is working properly."
Cables seem to be fine, I'll check the drive on another computer and tell you how it goes.

 

[CrrWllr]

Just finished checking the Hard drive on another computer, There also the speed doesn't exceed 1MBps.

 

[giantbucket]

Man, you must have done something karmically-uncool in a past life!!

 

[CrrWllr]

Man, you must have done something karmically-uncool in a past life!!

Ha I'm beginning to think the same, Just hope the HGST company people don't think that too.