HGST Drive Transfer speed of 700 KBps.

[CrrWllr]

I own a HGST 1TB Hard drive on which I am unable to get copy speed of more than 900 KB/s which is under 1MBps. I am using this drive on my desktop PC with windows 8.
I am also using a Hitachi 250GB HDD 2.5" on my desktop PC but it gives 17-18MBps copy transfer rate, Am I missing some settings?
I tried changing to IDE in BIOS, and enabling and disabling write caching but to no avail.
Also WINDFT an error checking software for HGST drives shows that all test are 'Passed' it's not detecting any errors.
Please help!

850Watt Corsair PSU
Gigabyte G41M-Combo Motherboard
Windows 8 32bit and 64bit
Intel core 2 Quad 2.4Ghz
2GB ram
Nvidia GTX260
IDE\DiskHGST_HTS541010A9E680____________________JA0OA560 2.5" 1TB
IDE\DiskHitachi_HTS542525K9SA00_________________BBFOC33P 2.5" 250GB

 

[lp231]

That hdd doesn't like any of your computers. It want to be in a home that has a core i7 4770k 64gb of ram 2tb ssd and 4x gtx 780ti in sli. 😛

Could either be a faulty drive or there is some compatibility problems with your system. What is your 2nd system specs?
Format that drive using diskpart and repartiton it. See if that helps. That alignment tool is for xp. Win 7 and 8 auto aligns, but it needs it when data is clone from another drive to this drive.

 

[CrrWllr]

My luck this year.. here's a look
Hitachi 500GB Crashed
Seagate 320GB Crashed
Seagate 500GB Crashed > Was heating upto 60+degrees and occasionally stopped working > warranty > sent for repairs > Came back as 'factory certified repaired' > Same heat generation > sent it back > They said it has no errors nor problems > stopped working altogether in a couple of days > didn't bother sending it back.
HGST 1TB I am certain will do something similar.

 

[giantbucket]

do you live near a nuclear power plant, or does your neighbour use an EMP-generator daily? are you on a fault line (earthquake zone)? have you considered taking up knitting and using an abacus?

 

[CrrWllr]

^ None of the above, very funny.
Anyway there was reply from "support_ap@hgst.com" and this is what the e-mail says;
""
Regarding the performance of the hard drives, there is no setting required per se. How are they connected to your computer? If they are connected via USB 3.0 enclosures or adapters, some USB 3.0 controllers are not suitable to work in Windows 8 environment thus would result in drop in performance. Have you tried them on a different Windows operating system?

If the hard drives were connected as internal drives, that is, they are connected directly to the SATA cables of your computer motherboard, their default operation mode in the BIOS should be AHCI, not IDE. Please copy the data in the hard drives to another for safekeeping if you are going to switch the operation mode as it could result in data loss.

If you have an additional cable to connect to the hard drive, try switching to that too.

One last thing to try is to zerofill the hard drives. This would erase every sector of the hard drives, including the boot sectors. How to execute this:

1) Backup the files in the hard drives into another

2) Run WinDFT, tick on one of the hard drives first. Make sure the unit you ticked is the one you want to erase.

3) Click on the Utilities button then click on the Erase Disk button (see screenshot attached)


After the erasure is done on both hard drives, you can test the performance of the hard drives again. If the performance has improved a lot, it means the erasure solve the problem. Use Disk Management to re-format the hard drives and transfer your data back.

If the performance remain low after trying these suggestions, you can use our RMA process to claim a replacement. Here's how to do it for S/N C0GWJNGK:

1) Go to http://www2.hgst.com/warranty/select_drive_type.do
Follow the instructions there to register an RMA.

2) After the registration is completed, the website will give you the address of HCL Chennai. Send your hard drive to them. They are our logistics service provider.

3) After HCL received and verified that the drive is acceptable, we will send you an equivalent model as replacement.

4) The replacement process takes about 14 business days. If an equivalent model is not available, it might take a bit longer, our warranty department will monitor such cases. ""

 

[lp231]

If other hdd fails then consider on changing your psu or have your electric circuit check out.

 

[CrrWllr]

I got the hard drive speed up to 8MBps and occasionally to 15MBps just by converting the drive to GPT format from the 'Disk Management' (diskmgmt.msc) then formatting the entire drive using NTFS default (4096K) allocation size.
I'll update this if any new problem arises. I think the issue is solved for now.

 

[nickbachu]

reformat it with default allocation not 4096k

 

[CrrWllr]

I got the hard drive speed up to 8MBps and occasionally to 15MBps just by converting the drive to GPT format from the 'Disk Management' (diskmgmt.msc) then formatting the entire drive using NTFS default (4096K) allocation size.
I'll update this if any new problem arises. I think the issue is solved for now.

nichbachu I think you don't understand that 4096 is the default allocation! I've already said that before. and as I said the problem is SOLVED.

 

[nickbachu]

but default is lower than that ok bro
and 15mbps is very low may i ask what spec is the usb

 

[CrrWllr]

Bro Windows seven and eight default IS 4096 bytes you should check your computer. or see the links below.
windows XP http://support.microsoft.com/kb/314878/en-nz
windows 7 http://support.microsoft.com/kb/140365
windows 8 http://www.pcmech.com/article/which-allocation-size-should-you-use-when-formatting-a-hard-drive/

"This is why the default cluster size is 4096 bytes. If unsure, use 4096." a quote from pcmech.com

USB is the average internal SATA connected to the motherboard. In my opinion GPT gives a little boost to the speed.

 

[blankx]

Had the same issue.

Just before formatting noticed the checkbox "compress this drive to save disk space" and "allow files on this drive to have contents indexed in ..."
It took ages to "uncompress" my 400 GB data @ aprox 800KBs. But after this I have now a disk (in raid 1) at the speed of 8MBs.

Now going to do the switch from NTFS to GPT to hopefully get a normal IO speed...

Thanks for the sugestions.

 

[blankx]

Ok, that wasn't the solution. After deleting the raid array one hdd performed @ 80MBs and the other hdd (same model/type) @ 1 MBs... Switching sata cables gives the same hdd with low IO speed. Never seen a faulty hdd that "works".

 

[nickbachu]

its most liley the hard drive is bad to start with or got bad over the time you got it