• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

Question High internet speeds with high latency.

Dec 17, 2024
1
0
10
Hi,

My pc is connected to a lan cable. the internet speeds I get are 300mb/s download and 128mb/s upload. ive run ping tests and all has come back fine. My internet went down one day and when it was back up and running the problems started. I'm getting 176ms ping in games with packet loss. I've tried all I can from home. Maybe I'm missing something. I've gone as far as buying a new router. Any help will be greatly appreciated.
 
This might not be it, but it could be a DNS issue. Not directly, but any time you look at a dotted-decimal address, then you do not use DNS. Any time you use a named address, e.g., "google.com", then DNS gets involved to translate this from a named address to a dotted-decimal address. You might find that the DNS has multiple choices depending on where you and the other end are in the world, and so the route between you and the other end can differ. If we assume that there is a route with low or no loss and lower latency, then the DNS may have come back such that it had picked a workaround to some issue, and that it is still using that workaround route. Something as simple as resetting your modem might fix that. Sometimes picking an OpenDNS server which is close to you instead of using the DNS your ISP provides can help.

You can Google for how to change to an OpenDNS server on your particular o/s, but I'd try dropping power to your modem for a few seconds, and then powering it backup. Test again.

You really won't know though unless you know where the route is going via something like traceroute (on Windows, tracert). Then you'd have to compare with the route picked when using a different DNS server. It might be the same route. Both routes might suck. Maybe the route from your home to the neighborhood is the cause, in which case it will be a problem no matter which route. Maybe you are using wireless, in which case I'd suspect RF noise or weak signals (WiFi just sucks no matter how you look at it).
 
  • Like
Reactions: Rokinamerica