High ping and packet loss randomly throughout day

[omnirowdy]

My family has moved to the country so we don't have the best internet, 5mb/s down and 1mb/s up. When it is working correctly it works fine for playing games, watching youtube videos ect. But atleast 5 times a day the ping in games will rocket to 300, 400 or even 1000 ping and will constantly do that for minutes. I use teamspeak to help me check my ping and when this happens I have huge packet loss between 10% and 25%. I always check to see if any one else is on the internet and no one ever is, and this even happens at like 2 in the morning so I doubt neighbors are sucking up the bandwith. Sometimes unplugging the router and plugging it back in helps resets my ping to normal but only about 50% of the time. When I do a speedtest during the times my ping is high, it says my ping download speed and upload speed are what they should be even if i ping to someplace far away. I have changed routers and that hasn't helped. If anyone could offer and suggestions on things I can do to try and figure out what the problem is that would be great. Thanks so much in advance.

 

[Tom Tancredi]

Having been down here in Southern AZ, I feel your pain. I will tell you if your ISP can't give you at LEAST (bare min) 25Mbps down 5Mbps UP, then they are running very old low end equipment and will have high ping times. That is what the older equipment does, and limited to, it isn't for modern gaming (it was good when you wanted under 1000ping, now most games won't let you play if your over 75ping).

Now PING is how LONG not how FAST a signal from A to B and back to A takes. Like driving a car, you can be 75Mph on the freeway all you like, but soon as you get on the offramp your nothing but stop and go, you still take longer. These sorts of things can be because of LOOPBACKS, when they run 'BACKUPS' etc. And these are usually those 2AM times because customers are supposed to be in bed before midnight till 5AM.

Contact your ISP about it but doubt they will do anything for a 'customer' because your one of so many. If your a CORPORATE (i.e. expensive) level, then they will do more for you or dedicate speed / connectivity to just you (which is expensive to do).