High Ping to router when gaming

[Ahkoomz]

Hello experts here. I recently got a gaming laptop (Asus g56jk) and when i tried playing with it, there will be a 2-3 second screen hang but characters are still moving.

I run cmd.exe and ping to my router with an average of 1 - 14 ms and exceptionaly, there will be a line of 1k-2k ms coming out. This 1k-2k ms comes out when i experience the screen hang in game.

On my previous laptop , samsumg r510 , gaming was perfectly fine.

The game is called "Strife" and all the in game settings are the same in both laptops.

Can anybody help determine if my wireless card is faulty or is it the other spare parts ?

Additional informations :
I'm 2-3metres away from my router without objects inbetween.
My speedtest.net results are 40mb/s ingoing and outgoing with ping 6ms
When pinging to my router , pings goes 1-14ms then 1 1k-2kms followed by 1-14ms.
The 1k-2k ms only comes once and goes back to normal ping.

 

[Lutfij]

i7Baby,
your copy/pasta'd link goes straight to Newegg's main site.

Ahkoomz,
Pertaining to the post in our PM;

Asus provide me the option of a 1 for 1 exchange or a full refund, i would take the 1 for 1 exchange as i really like this laptop and I don't really believe that all of the G56JK experience such problems...

I would suggest 2 options;
1|
go for a 1 to 1 exchange but I would ask you to scope the exact same Laptop with an Intel Wifi card since they would allow for true n spec's instead of providing gimmickery. Mind you though, I'm specifying this option as I remember seeing a plethora of drivers on the wireless drop down menu @ Asus's product support page and Intel was one of such name. However I would sprinkle a bit of salt into that opinion as the advertised n spec wireless card is actually a 802.11 b spec'd card with add on layer for a soft ad-hoc in 802.11 n. If its advertised as n spec it should be n throughout.

2/
Get a full refund and look for a new laptop within the gaming series and also pick one which actually has a n spec'd hardware. If possible do a demo with the salesman present so he knows you mean business. This would be logical since you have an opportunity for a fresh start and you can start with brand new hardware that meets your wireless requirements and forgo buying a wifi dongle/adapter merely to meet the requirements of wireless gaming.

Correct me if I'm looking at it differently but (one of) the point(s) of getting a laptop is to have a sort of an all in one solution and mobility. Adding a wifi dongle only creates you to maintain where that dongle went missing if you ever misplaced it in your dorm, household or rucksack.

I would love to hear from you, though, Ahkkomz

 

[Ahkoomz]

i7Baby,
your copy/pasta'd link goes straight to Newegg's main site.

Ahkoomz,
Pertaining to the post in our PM;

Asus provide me the option of a 1 for 1 exchange or a full refund, i would take the 1 for 1 exchange as i really like this laptop and I don't really believe that all of the G56JK experience such problems...

I would suggest 2 options;
1|
go for a 1 to 1 exchange but I would ask you to scope the exact same Laptop with an Intel Wifi card since they would allow for true n spec's instead of providing gimmickery. Mind you though, I'm specifying this option as I remember seeing a plethora of drivers on the wireless drop down menu @ Asus's product support page and Intel was one of such name. However I would sprinkle a bit of salt into that opinion as the advertised n spec wireless card is actually a 802.11 b spec'd card with add on layer for a soft ad-hoc in 802.11 n. If its advertised as n spec it should be n throughout.

2/
Get a full refund and look for a new laptop within the gaming series and also pick one which actually has a n spec'd hardware. If possible do a demo with the salesman present so he knows you mean business. This would be logical since you have an opportunity for a fresh start and you can start with brand new hardware that meets your wireless requirements and forgo buying a wifi dongle/adapter merely to meet the requirements of wireless gaming.

Correct me if I'm looking at it differently but (one of) the point(s) of getting a laptop is to have a sort of an all in one solution and mobility. Adding a wifi dongle only creates you to maintain where that dongle went missing if you ever misplaced it in your dorm, household or rucksack.

I would love to hear from you, though, Ahkkomz

I found out that my wireless card on have 802.11b instead of n which is on asus technical specs for g56jk. Is this normal or ? http://prntscr.com/5v70ei

I'm still waiting for asus to give me a reply on the refund / 1 for 1 yet.

 

[Lutfij]

There are a couple of versions of the Asus G56JK where you can have either a Qualcomm or an Intel Wifi(internal)adapter and that was what I suggesting you get, the same G56JK lappy but with an Intel onboard wifi Laptop however if you could scope out if the version with Intel wifi onboard is as advertised and not some add on layered n mode as you already have. At that point you'll be best served to pay some more cash and get another laptop with the current brand/retailer with an N-spec'd wifi card onboard.

Someone Somewhere would be able to provide a better answer

 

[Lutfij]

Sorry to double post but I lost a large edit, due to servers,

You could also try and buy an internal Intel Wifi adapter/card and go DIY, swap out the existing one but the sad part is that the warranty would be void the moment you modify the lappy (eventually you loose out on further support from Asus and the place you bought it from)

 

[Ahkoomz]

Mmm i dont think i'll try DIY-ing the intel wifi card. I'll speak to the CSO if its possible to do a 1 for 1 with a intel wifi card 😀

 

[Lutfij]

Not Intel Wifi card

A version of the G56JK with an Intel Wifi N spec card 😀 the former would just get you a wifi adapter and no lappy 😛 J/K...