[SOLVED] High Ping when playing games

[choc_taw]

So I bought a new router because I thought my old nighthawk was at it's end because while playing games out of nowhere my ping would shoot up over 700ms. I unplugged the router and went from my cable modem straight to my pc and the ping was back to it's normal latency. So i bought the RAX 200 and it's having the same issues. I called my ISP and they came out and switched modems and still had the same issue. I noticed that it happens when I play games or stream netflix it will start having issues but once I stop and close the application my ping will stabalize. I have contacted netgear support and for almost an hour they just kept asking me the same question just in a different way. I honestly don't know what to do at this point. I've reset my router to factory settings multiple times. I've rolled back the Firmware and still nothing is working. Any help would be most appriciated.

 

[ViktorHX]

Are you playing on a laptop or computer in a "case"?

Are you using Wifi-card on your mobo or wifi adapter?

 

[bill001g]

You have to remember 1/2 the connection is the nic in your machine so it could also be the cause. Still there is not much you can change. Make sure the drivers are updated and make sure the antenna face the router as much as you can.

Maybe change the radio channel on your router or try both the 2.4 and 5 bands to see if either works better.

Your problem is either there is not enough signal and as you use more bandwidth you get more errors which causes the ping spikes. It could also be a neighbors signal interfering with yours. Again the more you use it the more data that is damaged and you get the higher latency.

It could be the pc software but it is not real likely. Best test would be if other devices used in the same room have similar issues.

If all else fails you look at solution like powerline networks so you don't have to use wifi.