Question High Ping with 1Gb fiber

[mrwicked650]

Hi, so i have recently made a comback to gaming ,not having played for a month i was gaing to set up all the stuff but i noticed i got higher ping in games ,i was getting 65-70ish as before i was getting 50-55ish.

I assumed it was a server thing but the more i played i started getting random ping spiked that made my ping go to like 1500ms for a minute (i got that 5 to 6 times in aroud 3 hrs worth of game sessions) that has not hapoped again ever sice.

Sure thing, i call the provider, they tell me to run a speed test - speed test was fine and they asked me to run it 4 times.

I tryed telling the guy thjat it doesn t happednd on command and i doubt he knew what ping is. THey said there s nothing they can do if in the 4 tests they run it doesn t apper that there is any issue and even if they would see the 4Mb - i mean if fiber is 1000Mb i got 1/200 of that they would say that it doesn t mean the internet is bad.

Fps games are infuriating to play when telepoting or dying to ppl aroud the corener. I suspect the modem/router is at fault since if i ever get bad internet speeds turning it on and off seems to solve the issues for the moment until i start getting them again.

It is frustrating since i have good hardware and i want to be able to enjoy the respounse time at a high fps as much as the server can provide, and not being bottleneked by my own internes 1000M b sub.

Even if i try buying a new router i think the signal will prbably stiull be bad if it comes trough the modem they provided me with. I dont know what to do. I have upgraded the network adaptor drivers and the cable was working fine before.

I can only think at the router as something that could have broken or lost thr ability to output a consistent signal.

What do i do? i dont have other router s to test with and i feel like i have my hands behind mmy back on this one. I am not good when it comes to networking and i would rly just plug n play even if i have to play extra.


PS ; before the high pingn i was having trouble with the connection but when someone came in , to hook to the cable they re laptop worked fine and my pc was getting low download speeds

If it s from my pc what could cause this? I have my drivers up to date i guess and i have an i7 8700k.

[Moderator note: Edited post to break up "wall of text".]

 

[failboat]

If you can find some programs to ping the next hop from your modem and also ping something like 1.1.1.1 you can start building some data. If your router has summary logs for time periods that would be good to check on.

It's very difficult to find the source on your end because you have no visibility into other networks. With 1Gbs it's unlikely you are swamping it.

I'd recommend asking around if you know anyone else with the same service and see if they have the issues.

 

[mrwicked650]

If you can find some programs to ping the next hop from your modem and also ping something like 1.1.1.1 you can start building some data. If your router has summary logs for time periods that would be good to check on.

It's very difficult to find the source on your end because you have no visibility into other networks. With 1Gbs it's unlikely you are swamping it.

I'd recommend asking around if you know anyone else with the same service and see if they have the issues.

I live in a building with mainly old people and i don t think there s anyone that has the exact service as i do but there are people in my area(40-60km) that get ping in the 45s and they have a 300 or 500 fiberlink service. Do you think messing arround with the settings will help? What about getting a new router? i think i might have found a friend that has one and not sure if it supports gigabit speeds but i can connect it to the modem. Cound this be a cable issue since my cable runns a trough a wall for around 1.5m( i m talking about the thernet cable from the router to the pc) Too bad i can t swap them so i can see if the internet speed that comes in is the actual issue or it s manifesting from where the router picks it up until the pc sucks the juice. I really think i ll have to figure this out on my own cause it s kind of hard to explain a 40 yo guy that the ping in a video game makes anything to do with the service they offer, in they re eyes if the download/upload speeds are above medium that s good enough. I unfortunately don t have anyone that s good at networking, not anyone that can come to where i live anyways. What do you suggest about the other router thing, to run this one as a convertor from optic to ethernet and run the signal trough another one. I highly doubt it s from the pc since i ve had these components well over 2 years not but in the time that i didn t use it and when the issue din t exist or atleast i think so i did a new fresh install of win 10. Can that affect it, and will mwssing with the router settings on the own ip website have a chance to change anything? I am honestly too lazy to correct what i have written : p sry english is not anything near my native languace.

 

[ss202sl]

bandwidth isn't the same as ping(latency). Bandwidth is basically the size of the pipe used to downlad, while latency(ping) is how long it takes to get a response from a server. With high bandwidth, web pages load very quickly, but with bad latency, it could take a long time(many milliseconds) to begin the download.

 

[failboat]

I live in a building with mainly old people and i don t think there s anyone that has the exact service as i do but there are people in my area(40-60km) that get ping in the 45s and they have a 300 or 500 fiberlink service. Do you think messing arround with the settings will help? What about getting a new router? i think i might have found a friend that has one and not sure if it supports gigabit speeds but i can connect it to the modem. Cound this be a cable issue since my cable runns a trough a wall for around 1.5m( i m talking about the thernet cable from the router to the pc) Too bad i can t swap them so i can see if the internet speed that comes in is the actual issue or it s manifesting from where the router picks it up until the pc sucks the juice. I really think i ll have to figure this out on my own cause it s kind of hard to explain a 40 yo guy that the ping in a video game makes anything to do with the service they offer, in they re eyes if the download/upload speeds are above medium that s good enough. I unfortunately don t have anyone that s good at networking, not anyone that can come to where i live anyways. What do you suggest about the other router thing, to run this one as a convertor from optic to ethernet and run the signal trough another one. I highly doubt it s from the pc since i ve had these components well over 2 years not but in the time that i didn t use it and when the issue din t exist or atleast i think so i did a new fresh install of win 10. Can that affect it, and will mwssing with the router settings on the own ip website have a chance to change anything? I am honestly too lazy to correct what i have written : p sry english is not anything near my native languace.

It's hard to say if new hardware will help. Are your best speedtests over 900Mbs? Did the ISP provide the router to you? They normally provide ones that can handle 1Gbs if they give you one. A lot of consumer routers can't handle that speed.

If you get get 1Gbs most of the time and then 1500ms here and there. It's going to be congestion somewhere. You can monitor your own connection, but it's not likely you swamp 1Gbs very often. The ISP could have oversold their network, but that's also very difficult to prove.

 

[mrwicked650]

It's hard to say if new hardware will help. Are your best speedtests over 900Mbs? Did the ISP provide the router to you? They normally provide ones that can handle 1Gbs if they give you one. A lot of consumer routers can't handle that speed.

If you get get 1Gbs most of the time and then 1500ms here and there. It's going to be congestion somewhere. You can monitor your own connection, but it's not likely you swamp 1Gbs very often. The ISP could have oversold their network, but that's also very difficult to prove.

I am getting 840+ download speeds up to 970ish and they did give me the router/modem. Any solutions to this?