[SOLVED] horizontal stripes on monitor

[tomergabbay]

I've recently purchased a new pc:

Gigabyte H410M S2H

Windows 10 Home (64-bit)

Intel® Core™ i3-10100 CPU @ 3.60GHz

8GB RAM

I have vertical lines on my monitor: LG IPS FULLHD 22MP48HQ-P

Cable is HDMI and I also tried VGA

The stripes appear when the picture is static (when it is moving I can't spot it but I assume it's there also)

The monitor worked fine on another device. I did try another monitor (on my current device) and it seemed to work fine (haven't seen any stripes). I have tried all the refresh rates listed 30 59 60 (even tried interlaced) to no avail. I set default setting for the BIOS because when I bought it they accidently put a graphics card there (I should have kept my mouth shut and probably wouldn't have a problem now!). Of course I downloaded all the latest drivers. Also tried running Linux Mint from a usb stick (haven't installed it though).

So I'm out of ideas. what else can I do to solve this problem?

 

[helpstar]

update the BIOS of the motherboard

clear the CMOS / reset the BIOS by jumper

 

[tomergabbay]

I have reset the bios by jumper and took out the battery. it didn't help.
i was not successful in updating the bios. i will do it next week as we are entering shabbath. thank you.

 

[vov4ik_il]

I would run Kombustor with an artifact scanner to rule out video card issues, would also try switching monitor cables.