how do i change modems?

[brad wilson]

i live north of the detroit area-flint to be exact-and i have charter communications internet and phone service as my ip provider and i want to change from their modem which was an arris type that they provided to start it up to my modem/router to get wireless internet-which is a motorola sbg-6580 gateway modem that i want to do it /set it up /myself since i did it last year at a previous place-though i had a computer technician come out to do it-and i still had the charter internet service-and it worked like a real gem then-but the technician told me i had to provide a mac number on the bottom of my modem and my friend's account number since it was a gift from them and a couple of numbers the technician coughed up for me but i ca'nt exactly remember what they were-yet i could still hardwire my laptop to my modem to still get internet access-can you guys give me some right advice on how i could do this myself properly or the best way on how to do this? i truly thank your folks for your advice and help to me! brad w.

 

[bill001g]

Pretty much all you do it call the cable company up and give them the mac of device. If you have had the device on a account under your name before it should be that simple. When there is any doubt about ownership of cable modems then life get difficult. People steal rented modems all the time and then resell them. The cable companies unlike cell phone providers will not activate a stolen device and they tend to go to some effort to ensure they are not stolen.