I have Arctis 5 headphones and I noticed that while playing games or watching videos in general there is no sound that travels between the right and left ear. What I mean is that everything that I hear appears to be in the middle. This is a problem as hearing footsteps above/left/right etc. is impossible. I looked around for a while and I found no answers to my problem. I would appreciate if someone could lend me a hand on how to fix the problem. I can provide more details if necessary. Also I am nothing close to a professional with computers or such so if possible an explanation with links or words that I can get would be ideal. Thank you.