Question How do I get this Intel Optane Drive with SSD storage to appear in windows 11 installer

Feb 28, 2025
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I have been working on this laptop on and off for 3 weeks now. The customer says that they were performing a windows 11 update and got a blue screen. They told us we could just reinstall windows. Before I started working on it somehow one of my coworkers formatted the drive.(So I never actually saw what blue screen it had.) I started to install windows from a USB, but the internal drive was not showing up. I have dealt with this before so I went to the HP website and checked for the storage driver. The drive is an Intel Optane Memory H10 with Solid State Storage (32GB Optane/ 512GB NAND) and the laptop is a HP 15-ep1035nr with an Intel I7 11th Gen. I downloaded the latest Intel Rapid Storage Technology Driver, extracted the files and loaded it on my windows USB and tried to install that driver. That gave me the option to install the Intel RST VMD controller 9A0B I chose to install that which made the Optane Memory appear but not the 512GB NAND. I also tried to install the driver downloaded directly from the Intel website and had the same result.

I have also tried to check the RAID and VMD settings in the BIOS but I do not see most of the options. The only thing I can change that might effect it is secure boot which is enabled. The Optane drive does show up in the bios but still don't see the NAND storage. I have also tried using another Optane drive and had the same results

I don't know if I am downloading the right driver for the SSD storage or if I am missing something else. I do have photos and screenshots from most of the steps. Thanks in advanced
 
I would just pull the optane/ssd drive and just run a standard SSD. Optane was good for spinning drives and first gen ssd's but is no longer needed.

Also windows 11 now uses SysMain witch preloading frequently used apps in your RAM, basically what optane does.