Question How do i remove my BIOS password from my HP Probook 650 G2 laptop?

[AleksiDj52]

Hello everyone, so first of all my English is not that good so i hope you understand what i say. Let me tell you what happened, 2 months ago my dad found this laptop in the streets in Germany, he took it home booted it, took pictures and everything was fine but it had a Windows password (in the login screen). He sent it to Greece (where i'm writing this) and i booted up the laptop and it had 2 Windows accounts (they had a password in both of the accounts ofc). I was like "let's go to the BIOS to check what are the exact specs and check what settings it has" and i saw that it had an Administrative BIOS Password and i was like "crap i didn't expect that it would have a BIOS password, and there is NO WAY to remove the password myself". I also typed 3 times the password wrong and it didn't give me the 5-6 digit code. I tried removing the Windows login password from CMD but these guys enabled BitLocker on the C: drive and there was NO way to remove the BitLocker from the C: drive, and i had to fresh reinstall Windows 10. Everything was working fine after the fresh installation of Windows 10 and i thought reinstalling fresh Windows 10 would remove the BIOS password but it didn't. I have literally done EVERYTHING to remove the BIOS password but no luck. I tried contacting HP to give me the SMC.bin file but they don't send these anymore. I removed the CMOS Battery but it didn't work. I saw in a website and someone said that "HP ProBooks save the BIOS Passwords in a non-volatile chip, or it could be stored in the EEPROM chip" and again i was like "crap, what do i do now?" the only thing i haven't done is to find the EEPROM chip and remove the BIOS Password from there (with something metallic i think?). I don't want to do that because i'm afraid that i could find the wrong chip and destroy the laptop. My last hope is to send it to my nearest tech shop (not HP's because they won't help me i know it) and they could do that for me unless one of you tell me a way to remove the BIOS Password. Sorry if this description was big but i wanted to tell as much as possible. If no one has an answer to help me remove the BIOS Password, then i may take the laptop to my nearest Tech Shop. Thanks for reading (If you ask "why i didn't post a thread in the HP Community?" I did but the HP Expert told me that they have a rule where they cannot help others with removing unknown passwords, so i had to come here)

 

[Deleted member 14196]

i would call HP support and ask them. nobody will help you bypass security.

 

[AleksiDj52]

i would call HP support and ask them. nobody will help you bypass security.

Sorry but did you even read the whole thread? Because i don't think you did and if you read it i said they can't give me the SMC.bin file nor can help me with the removal of the BIOS Password, also if you read at the end i say that they can't help people remove unknown passwords. I have literally contacted multiple times and still nothing

 

[bignastyid]

We also have rules about helping with passwords

**READ** Regarding passwords, lock codes, pin numbers, etc

We will not help you bypass any passwords, lock codes, pin numbers, swipe patterns, or any other kind of account/ownership verification on your devices. We have absolutely no way to verify ownership. ALL problems of this sort should be directed to your service provider or product manufacturer...

forums.tomshardware.com

Thread closed