How do I switch from 2.4ghz to 5.0ghz with a TP-LINK adapter?

[MatthewD]

My apartment complex recently began catering AT&T's fiber optic services to residents, so now everyone around me has the same Arris-brand router and all in close proximity. Naturally, there's ground for interference so I tried changing my channel (under 2.4ghz) with no luck. My question is: how do I use the 5ghz radio frequency with my TP-LINK adapter on my PC? It's 5ghz capable, I just can't find any option whatsoever in the TP-LINK software to change such function. Sorry for the long explanation, I just want to assure that I am thorough as I can't seem to find this specific issue anywhere else. Thanks!

 

[Scottray]

The router has to transmit a wifi signal at 5GHz. Is this feature on your Arris router? If the router only transmits at 2.4GHz, then there's nothing for your TPLink adapter to pick up at 5GHz.

 

[MatthewD]

The router has to transmit a wifi signal at 5GHz. Is this feature on your Arris router? If the router only transmits at 2.4GHz, then there's nothing for your TPLink adapter to pick up at 5GHz.

Yes, it has both radios. My Galaxy S8 is currently connected to the 5ghz radio.

 

[atomicmonitor]

you just need to connect it to the 5gz connection then, its just like connecting to the wifi in the first place but your 5gz connection will have a different name normally the same added on 5g at the end, make sure to have your pc forget the old wifi