How long does a newegg refund take?

[turkishjedi21]

I recently jumped through a few hoops to get a 100% refund in in-store credit for a gtx 1070 which I found to be incompatible with my system. It was delivered to newegg yesterday. I was wondering how long it would take for them to process the refund

 

[drkatz42]

4 or 5 days after they receive the item(my past experience).

 

[NeweggSupport]

Hello turkishjedi21,

Normally it takes about 3-5 business days to process the return and another 1-2 business days for the store credit to be issued to you via email.
We hope that helps!

Thanks for helping Drkatz42. You were very close with your answer and in in most cases that is the time frame.

Newegg Support,
-David

 

[Mohamed_45]

Hello turkishjedi21,

Normally it takes about 3-5 business days to process the return and another 1-2 business days for the store credit to be issued to you via email.
We hope that helps!

Thanks for helping Drkatz42. You were very close with your answer and in in most cases that is the time frame.

Newegg Support,
-David

I live in Sarasota FL and it took 12 days for return shipment and i received approval of return and finally i received an invoice for the returned item , but my credit is not refunded ?
Why ?

 

[drkatz42]

Hello turkishjedi21,

Normally it takes about 3-5 business days to process the return and another 1-2 business days for the store credit to be issued to you via email.
We hope that helps!

Thanks for helping Drkatz42. You were very close with your answer and in in most cases that is the time frame.

Newegg Support,
-David

I live in Sarasota FL and it took 12 days for return shipment and i received approval of return and finally i received an invoice for the returned item , but my credit is not refunded ?
Why ?

you'll need to contact newegg directly

 

[NeweggSupport]

Hello turkishjedi21,

Normally it takes about 3-5 business days to process the return and another 1-2 business days for the store credit to be issued to you via email.
We hope that helps!

Thanks for helping Drkatz42. You were very close with your answer and in in most cases that is the time frame.

Newegg Support,
-David

I live in Sarasota FL and it took 12 days for return shipment and i received approval of return and finally i received an invoice for the returned item , but my credit is not refunded ?
Why ?

Was it a refund for store credit or back to your original method of payment? Store credits are typically processed in 1-2 business days whereas refunds to the original method of payment take approximately 3-5 business days to hit your credit card.

You're welcome to send us an e-mail with your order info to wecare@newegg.com

Thank you,
Dakota (Newegg Support)