How Seagate Tests Its Hard Drives

[Jeff Wiles]

You're testing drives that were manufactured in China and only have a 2 year warranty now. Seagate Corporate in America is the only entity that can change the warranty,, that's the only sign I need to prove that China can't produce the same quality disc drives as in the past. Manufacturing in Singapore and Thailand never prompted any serious changes like that, the government just got wise and started demanding more money for their workforce and in turn they rioted and lost their jobs to China, lol !

 

[JackNaylorPE]

All I can tell you is what my customer's are experiencing and that is higher then normal failure rates on Seagate 3TB drives, and lately 1TB & 2TB drives have started running higher RMAs than normal. I think this is an anomaly, but it is something that is affecting customer's purchasing patterns. I'm getting more of the "any brand but Seagate" right now. When I ask them why they tell me they are having failure issues with them.

Using desktop drives for server type applications is always been an issue and now it is happening with SSDs. I've had many arguments with SI about it but they still rationalize and do it. If a company like Backblaze is doing it that is just plain stupid. Then again I wouldn't use a backup service like that in the 1st place. I have a NAS I back-up to, and real important files I also burn on to a disk for a hard copy.

3 and 4 TB drives have a far higher failure rate across the board. From above links:

3 TB :

- 3,40% Toshiba DT01ACA300
- 2,78% WD SE WD3000F9YZ
- 1,49% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001
- 1,31% Seagate Surveillance ST3000VX000
- 1,30% WD Green WD30EZRX
- 1,18% Seagate NAS HDD ST3000VN000
- 0,00% Seagate Enterprise Value ST3000NC002

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

3 TB :

- 3,75% Toshiba DT01ACA300
- 1,53% WD Green WD30EZRX
- 1,51% Seagate NAS HDD ST3000VN000
- 1,44% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001

3 TB
- 1,99% Western Digital Red WD30EFRX
- 1,48% Western Digital Green WD30EZRX
- 1,29% Seagate Barracuda 7200.14 ST3000DM001

The numbers are the numbers.

 

[JackNaylorPE]

All I can tell you is what my customer's are experiencing and that is higher then normal failure rates on Seagate 3TB drives, and lately 1TB & 2TB drives have started running higher RMAs than normal. I think this is an anomaly, but it is something that is affecting customer's purchasing patterns. I'm getting more of the "any brand but Seagate" right now. When I ask them why they tell me they are having failure issues with them.

Using desktop drives for server type applications is always been an issue and now it is happening with SSDs. I've had many arguments with SI about it but they still rationalize and do it. If a company like Backblaze is doing it that is just plain stupid. Then again I wouldn't use a backup service like that in the 1st place. I have a NAS I back-up to, and real important files I also burn on to a disk for a hard copy.

3 and 4 TB drives have a far higher failure rate across the board. From above links:

3 TB :

- 3,40% Toshiba DT01ACA300
- 2,78% WD SE WD3000F9YZ
- 1,49% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001
- 1,31% Seagate Surveillance ST3000VX000
- 1,30% WD Green WD30EZRX
- 1,18% Seagate NAS HDD ST3000VN000
- 0,00% Seagate Enterprise Value ST3000NC002

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

3 TB :

- 3,75% Toshiba DT01ACA300
- 1,53% WD Green WD30EZRX
- 1,51% Seagate NAS HDD ST3000VN000
- 1,44% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001

3 TB
- 1,99% Western Digital Red WD30EFRX
- 1,48% Western Digital Green WD30EZRX
- 1,29% Seagate Barracuda 7200.14 ST3000DM001

The numbers are the numbers.

 

[Fernando_8]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

 

[littleleo]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

 

[littleleo]

All I can tell you is what my customer's are experiencing and that is higher then normal failure rates on Seagate 3TB drives, and lately 1TB & 2TB drives have started running higher RMAs than normal. I think this is an anomaly, but it is something that is affecting customer's purchasing patterns. I'm getting more of the "any brand but Seagate" right now. When I ask them why they tell me they are having failure issues with them.

Using desktop drives for server type applications is always been an issue and now it is happening with SSDs. I've had many arguments with SI about it but they still rationalize and do it. If a company like Backblaze is doing it that is just plain stupid. Then again I wouldn't use a backup service like that in the 1st place. I have a NAS I back-up to, and real important files I also burn on to a disk for a hard copy.

3 and 4 TB drives have a far higher failure rate across the board. From above links:

3 TB :

- 3,40% Toshiba DT01ACA300
- 2,78% WD SE WD3000F9YZ
- 1,49% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001
- 1,31% Seagate Surveillance ST3000VX000
- 1,30% WD Green WD30EZRX
- 1,18% Seagate NAS HDD ST3000VN000
- 0,00% Seagate Enterprise Value ST3000NC002

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

3 TB :

- 3,75% Toshiba DT01ACA300
- 1,53% WD Green WD30EZRX
- 1,51% Seagate NAS HDD ST3000VN000
- 1,44% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001

3 TB
- 1,99% Western Digital Red WD30EFRX
- 1,48% Western Digital Green WD30EZRX
- 1,29% Seagate Barracuda 7200.14 ST3000DM001

The numbers are the numbers.

And sales are sales, and when customers that have used mainly Seagate drives switch to Toshiba and WD that speaks volumes more then someones numbers.

 

[jimmysmitty]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

Because they are cheaper:

http://tinyurl.com/jnwa9j5

Almost 1/3 of the price of a Enterprise grade HDD.

 

[jimmysmitty]

All I can tell you is what my customer's are experiencing and that is higher then normal failure rates on Seagate 3TB drives, and lately 1TB & 2TB drives have started running higher RMAs than normal. I think this is an anomaly, but it is something that is affecting customer's purchasing patterns. I'm getting more of the "any brand but Seagate" right now. When I ask them why they tell me they are having failure issues with them.

Using desktop drives for server type applications is always been an issue and now it is happening with SSDs. I've had many arguments with SI about it but they still rationalize and do it. If a company like Backblaze is doing it that is just plain stupid. Then again I wouldn't use a backup service like that in the 1st place. I have a NAS I back-up to, and real important files I also burn on to a disk for a hard copy.

3 and 4 TB drives have a far higher failure rate across the board. From above links:

3 TB :

- 3,40% Toshiba DT01ACA300
- 2,78% WD SE WD3000F9YZ
- 1,49% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001
- 1,31% Seagate Surveillance ST3000VX000
- 1,30% WD Green WD30EZRX
- 1,18% Seagate NAS HDD ST3000VN000
- 0,00% Seagate Enterprise Value ST3000NC002

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

3 TB :

- 3,75% Toshiba DT01ACA300
- 1,53% WD Green WD30EZRX
- 1,51% Seagate NAS HDD ST3000VN000
- 1,44% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001

3 TB
- 1,99% Western Digital Red WD30EFRX
- 1,48% Western Digital Green WD30EZRX
- 1,29% Seagate Barracuda 7200.14 ST3000DM001

The numbers are the numbers.

And sales are sales, and when customers that have used mainly Seagate drives switch to Toshiba and WD that speaks volumes more then someones numbers.

But what makes someone else experience more viable than anyone else? I have had a lot of experience with failing HDDs and have had almost no Seagates fail me and when I worked in repair the amount of WDs, Seagates and Toshibas that failed were pretty even considering what we sold. The worst we had were the first generation Toshiba 7mm 2.5' HDDs. Those were failing left and right.

 

[Fernando_8]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

My HDs Seagate fail in desktop pc

 

[littleleo]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

Because they are cheaper:

http://tinyurl.com/jnwa9j5

Almost 1/3 of the price of a Enterprise grade HDD.

Yes, and they (desktop drives) last around a year to a year & and a half and they can't warranty them, so they have to buy new drives. So for the warranty on a Raid drive is 5 years so If the raid drives last 5 years under heavy use. And desktop drives will last a little over a year in a Heavy duty Raid environment you'd have to replace it 3-5 times over the life time of RAID drive I don't see the saving especially when you add in labor.

 

[littleleo]

All I can tell you is what my customer's are experiencing and that is higher then normal failure rates on Seagate 3TB drives, and lately 1TB & 2TB drives have started running higher RMAs than normal. I think this is an anomaly, but it is something that is affecting customer's purchasing patterns. I'm getting more of the "any brand but Seagate" right now. When I ask them why they tell me they are having failure issues with them.

Using desktop drives for server type applications is always been an issue and now it is happening with SSDs. I've had many arguments with SI about it but they still rationalize and do it. If a company like Backblaze is doing it that is just plain stupid. Then again I wouldn't use a backup service like that in the 1st place. I have a NAS I back-up to, and real important files I also burn on to a disk for a hard copy.

3 and 4 TB drives have a far higher failure rate across the board. From above links:

3 TB :

- 3,40% Toshiba DT01ACA300
- 2,78% WD SE WD3000F9YZ
- 1,49% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001
- 1,31% Seagate Surveillance ST3000VX000
- 1,30% WD Green WD30EZRX
- 1,18% Seagate NAS HDD ST3000VN000
- 0,00% Seagate Enterprise Value ST3000NC002

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

3 TB :

- 3,75% Toshiba DT01ACA300
- 1,53% WD Green WD30EZRX
- 1,51% Seagate NAS HDD ST3000VN000
- 1,44% WD Red WD30EFRX
- 1,36% Seagate Barracuda 7200.14 ST3000DM001

3 TB
- 1,99% Western Digital Red WD30EFRX
- 1,48% Western Digital Green WD30EZRX
- 1,29% Seagate Barracuda 7200.14 ST3000DM001

The numbers are the numbers.

And sales are sales, and when customers that have used mainly Seagate drives switch to Toshiba and WD that speaks volumes more then someones numbers.

But what makes someone else experience more viable than anyone else? I have had a lot of experience with failing HDDs and have had almost no Seagates fail me and when I worked in repair the amount of WDs, Seagates and Toshibas that failed were pretty even considering what we sold. The worst we had were the first generation Toshiba 7mm 2.5' HDDs. Those were failing left and right.

I still have nightmares about the IBM DEATHSTARS, lol and now Hitachi who bought the HDD line from IBM are some of the best drives. I feel they are all about the same, and one thing for sure they will all fail at sometime usually when you least expect it. Sometimes it seems a brand will go thru a bad batch, but usually that is temporary.

 

[jimmysmitty]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

Because they are cheaper:

http://tinyurl.com/jnwa9j5

Almost 1/3 of the price of a Enterprise grade HDD.

Yes, and they (desktop drives) last around a year to a year & and a half and they can't warranty them, so they have to buy new drives. So for the warranty on a Raid drive is 5 years so If the raid drives last 5 years under heavy use. And desktop drives will last a little over a year in a Heavy duty Raid environment you'd have to replace it 3-5 times over the life time of RAID drive I don't see the saving especially when you add in labor.

That is the only explanation I have. Why else would they use drives not rated for 24x7 operation or heavy load? If a consumer drive does last as long they save a ton of money.

 

[littleleo]

http://www.extremetech.com/extreme/222267-seagate-faces-lawsuit-over-3tb-hard-drive-failure-rates

I have four HD Seagate 2TB dead, never buy again

I don't know if I'd trust Backblaze numbers and why are they using desktop drives for handle their back-up business?

Because they are cheaper:

http://tinyurl.com/jnwa9j5

Almost 1/3 of the price of a Enterprise grade HDD.

Yes, and they (desktop drives) last around a year to a year & and a half and they can't warranty them, so they have to buy new drives. So for the warranty on a Raid drive is 5 years so If the raid drives last 5 years under heavy use. And desktop drives will last a little over a year in a Heavy duty Raid environment you'd have to replace it 3-5 times over the life time of RAID drive I don't see the saving especially when you add in labor.

That is the only explanation I have. Why else would they use drives not rated for 24x7 operation or heavy load? If a consumer drive does last as long they save a ton of money.

Well the only explanation that fits is their crazy or stupid or both, lol.