How to choose the best hard drives for Intel's PCH RAID?

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dude2

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Nov 15, 2008
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Hi,

I've received no response from Intel community forum regarding this topic:
"TLER/ERC/CCTL capable drives needed for PCH RAID?"
http://communities.intel.com/message/91107
Neither have I got a concrete answer for Intel support ticket 8000033427.
I wonder if my question is not valid.

question in brief:
When choosing RAID hard drives for using together with P55/H57 boards, are TLER/ERC/CCTL capable drives needed for a more stable RAID set up?

TLER/ERC/CCTL is a feature of a hard drive to accommodate RAID controller's management feature. I have collected some info and called hard drive manufactures in this regard.
WD TLER default sets to 7 seconds.
Seagate ERC default sets to 10 seconds.
Samsung CCTL default sets to 7 seconds.
These numbers may change for different versions/models. Some models may even allow users to change the timeout settings.

In the ticket 8000033427, an Intel engineer said that P55/H57 PCH, just like ICH7R, has a 10 seconds limit for a RAID member hard drive to reply to R/W commands before declaring this hard drive not responsive and dropping it from the RAID array, but he added Intel's PCH Software RAID does not truely support hardware enabled TLER/ERC/CCTL.

Thus, I don't know how to pick the best hard drives for the Intel PCH RAID array. If I choose hard drives built without TLER/ERC/CCTL features, these drives, while in its error recovery process, may be detected as not-responsive and dropped from the RAID array by PCH. On the other hand, If I choose TLER/ERC/CCTL drives, I've been warned about the incompatibility issues.

Any suggestions before I can get a clear answer from Intel chipset support on this? Or, shouldn't I be concerned about this issue?
 
FYI: found something relevant to AMD's SB850 chipset at Samsung's website:

http://www.samsung.com/global/business/hdd/faqView.do?b2b_bbs_msg_id=308


QI 36.

HDD(F3+F3EG) F/W update for SB850 chipset

A 36.


This patch code is released in order to solve the compatibility problem between SB580 chipset and F3 + F3EG model.

This patch program works only to
F3 (HD323HJ / HD502HJ / HD503HI / HD103SJ / HD105SI)
F3EG (HD153WI / HD203WI)

[F/W Patch Procedure]

1. Please unzip attached file to Bootable media (USB,CD, Floppy...etc).

2. Please connect Target HDD to Primary / Mast.

3. Booting the system to DOS mode by bootable media.(which with this F/W flash program).

4. Please run " Patch ".

5. When FW Flash successfully message display , please Power Off system, to make F/W flash complete.


Note:
Please do not warm boot (Ctrl+Alt+Delete, or push Reset button .. etc) your PC during the F/W patch. Warm boot can make F/W Patch fail and make unexpected problem on HDD.

[end quote]


MRFS
 
MRFS,

Thank you for the AMD info, and it takes time to digest. Before I set sail to AMD, do you think we better consult with your previously mentioned reliable expert Allyn Malventano at www.pcper.com for a third opinion? Do you have a direct contact channel to him? I hope we don't judge Intel ICHxR/PCH's RAID reliability too quick due to possible missing details or links. More experiences and reviews definitely will help.