Hi Hamperking68, I am connected with iiNet, my wall connection plugs into my NBN box (ARRIS CM8200) and from their into their supplied modem TG-789 and everything works. I want to use a better modem router that is why I bought the Netgear D8500. I have contacted iiNet and Netgear Suport and no one can help me get my D8500 connected to the internet, I'm getting very frustrated 🙁. Shadow758.Hi,
Fellow Australian here who's had quite some experience with dealing in NBN!
Every router is HFC compatible. You need to connect the ethernet from your router to the HFC Network Termination Device / Connection box.
Ensure all the lights on the Connection Box are green and it is connected to the HFC line correctly. If not please call the your Internet Service Provider who can troubleshoot the connection.
Hi Hamperking68, I am connected with iiNet, my wall connection plugs into my NBN box (ARRIS CM8200) and from their into their supplied modem TG-789 and everything works. I want to use a better modem router that is why I bought the Netgear D8500. I have contacted iiNet and Netgear Suport and no one can help me get my D8500 connected to the internet, I'm getting very frustrated 🙁. Shadow758.