Question How to connect my Z690 Hero Max to Focusrite Clarrett via Thunderbolt

[PsychoCidal]

My Asus Z690 Hero Maximus has two TB4 ports, and my audio interface (Focusrite Clarrett 2Pre) has a TB3 port. Connecting them with a Thunderbolt cable doesn't work, probably because I'm trying to pair a TB3 port to a TB4. Can this be resolved with a TB4 to TB3 adapter, and if so, which kind.

Thx

 

[Lutfij]

Can this be resolved with a TB4 to TB3 adapter, and if so, which kind.
They are backwards compatible.

Your board has 2x Thunderbolt ports, yes but you have 3x ports that look like type-C ports. They are listed in your motherboard manual;

https://dlcdnets.asus.com/pub/ASUS/mb/LGA1700/ROG_MAXIMUS_Z690_HERO/E20159_ROG_MAXIMUS_Z690_HERO_UM_V3_WEB.pdf?model=ROG%20MAXIMUS%20Z690%20HERO

page 2-29

and you might want to download drivers from here;

Clarett 2Pre | Focusrite Downloads

Software and documentation for Focusrite products

downloads.focusrite.com

then install them in an elevated command, if you're on Windows OS, i.e, Right click installer>Run as Administrator.

 

[PsychoCidal]

Can this be resolved with a TB4 to TB3 adapter, and if so, which kind.
They are backwards compatible.

Your board has 2x Thunderbolt ports, yes but you have 3x ports that look like type-C ports. They are listed in your motherboard manual;

https://dlcdnets.asus.com/pub/ASUS/mb/LGA1700/ROG_MAXIMUS_Z690_HERO/E20159_ROG_MAXIMUS_Z690_HERO_UM_V3_WEB.pdf?model=ROG%20MAXIMUS%20Z690%20HERO

page 2-29

and you might want to download drivers from here;

Clarett 2Pre | Focusrite Downloads

Software and documentation for Focusrite products

downloads.focusrite.com

then install them in an elevated command, if you're on Windows OS, i.e, Right click installer>Run as Administrator.

No luck

 

[rgd1101]

new build? fresh os install?

 

[PsychoCidal]

new build? fresh os install?

It's a brand new build, new Windows11, all the latest drivers, etc...

 

[rgd1101]

got the thunderbolt driver from asus or intel?

 

[PsychoCidal]

got the thunderbolt driver from asus or intel?

I tried both

 

[rgd1101]

try the thunderbolt app https://apps.microsoft.com/detail/9N6F0JV38PH1?hl=en-US&gl=US

 

[PsychoCidal]

try the thunderbolt app https://apps.microsoft.com/detail/9N6F0JV38PH1?hl=en-US&gl=US

Yep, tried that. Both ports show no devices

 

[PsychoCidal]

I'm going to ask folks over at Asus and Focusrite what's going on

 

[PsychoCidal]

After reading, it turns out that the Clarrett is TB1, and can be connected toa TB1 or TB2 port, or a TB3 port with an Apple TB3 adapter. My MB has two TB4 ports, and I'm not seeing any adapters out there. However, there are used Asus TB2 expansion cards on ebay. That should work, right?

Asus Thunderbolt II Expansion card

 

[PsychoCidal]

I'm dropping this venture. Looks like there isn't much difference in performance. I just thought that since I now had an MB with TB, I should use that since it's faster. Not enough for me to invest any money in.