Question How to Disable Driver Updates during online Clean Windows install?

[gamotter]

How can I disable driver updates during an online clean windows install?

This all started Thursday when windows update pushed out a driver update that BSOD'd me, I was not able to recover from. I was able to determine it was a driver issue by doing an offline re-install and letting it set for hours before plugging in the network cable, but still need an online install to work to straighten out the offline login issues.

From what I can tell it starts doing driver updates during the clean install in the background right around where you enter your microsoft credentials and I've been able to confirm it is forcing me to take a bad driver that corrupts the install (this was confirmed through an offline install) and I can't start windows after that happens. I get a 'page fault in unpaged area' error and cannot start windows or reset it or restart it or remove the driver through the recovery menu.

I need to be able to disable a driver update as the online clean install is happening. I've googled and have not been able to find it.

I do have a support ticket opened and waiting for a call back from the escalation team but they've missed their time by 4 hours now. 🙁

Thanks if you have the answer.

 

[Pitbull Tyson]

Other than it does not run on my system and is unable to recover itself in an install. I probably did 30 OS installs with it before I gave up and disabled windows update.

You can elaborate on your PC hardware and components you have.

 

[gamotter]

The error is occurring because of the Biostar

You can elaborate on your PC hardware and components you have.

Here you go:


Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 4790K @ 4.00GHz 36 °C
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 670MHz (9-9-9-24)
Motherboard
BIOSTAR Group Hi-Fi Z97WE (SOCKET 0) 41 °C
Graphics
MT276 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 970 (Gigabyte) 32 °C
Storage
2794GB Western Digital WDC WD30EZRX-00MMMB0 (SATA ) 30 °C
1863GB Western Digital WDC WD2002FAEX-007BA0 (SATA ) 41 °C
1863GB Western Digital WDC WD2003FZEX-00Z4SA0 (SATA ) 36 °C
931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 36 °C
Optical Drives
ASUS DRW-24B1ST i
Audio
Creative Audigy Audio Processor (WDM)
Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 10/29/2020 10:03:14 AM

If you look above you can see some details about the startup recovery and what driver it was always removing, seems like it points to the INTEL drivers for the biostar MB.

 

[gamotter]

To put a bookend on this. I was finally able to get some traction with BioStar support after starting to harass them on social media.

Initially, they were able to identify the hardware that was having the issues. It was the:
Intel(R) Management Engine Interface

It was simply showing up in the device manager as a generic:
PCI Simple Communication Controller

Initially, they had me disable that device in the device manager. That allowed me to install Windows and leave Windows Update running. Still is a huge bug with Windows that this was the Only way to get the updates to not install.

Then they found the problem and released a new Bios for the motherboard which allowed the Intel driver to be installed normally again after enabling that device again.

Again, no idea if the underlying Windows install bugs are fixed, but hopefully this helps someone if they run into anything similar with the BIOSTAR Group Hi-Fi Z97WE (SOCKET 0) board

 

[Math Geek]

thanks for coming back and sharing the end of the saga. too bad it took so much effort to get biostar to take care of their customers.