Question How to fix ASUS motherboard not seeing any HDD in SATA ports?

[RedFox_Nightfox]

I have recently fixed/upgraded my PC to a Asus PRIME B650-PLUS ATX AM5 Motherboard, but it refuses to acknowledge the esistance of anything other than my OS m.2 and my bluray drive. all other harddrives do not show up, even in bios. I've never seen this problem before, and can't find any info on how to fix this.

For reference, my PC before the fix/upgrade was this: https://pcpartpicker.com/user/RedFoxNightfox/saved/#view=fvPd6h

and now this is the new build: https://pcpartpicker.com/user/RedFoxNightfox/saved/#view=rWxRzy

I have tried changing sata cables, power plugs, ports, even using the same exact plugs that the bluray was using and plugged in one of my data hdd's, and it still does not want to acknowledge it existing, even in bios.

I updated the bios, installed all the drivers, and still nothing. I even removed my 10 sata port pcie card to see if that was the problem.

I'm honestly at a loss as to why this new board doesn't want to see anything besides the m.2 and the bluray drive.

EDIT:

I also tried turning off the SATA controller, rebooting, turn on SATA controller, Rebooting.

 

[RedFox_Nightfox]

Many users have recovered from this situation. You can, too. If you upload photos of the component side of each PCB, I can help you with a zero-cost DIY repair. You just need a digital multimeter (US$5 - 10).

if it requires any soldering or de-soldering, I can't, as my hands are very shaky. will upload photos later today of the main drive that had the most important data.

 

[RedFox_Nightfox]

Many users have recovered from this situation. You can, too. If you upload photos of the component side of each PCB, I can help you with a zero-cost DIY repair. You just need a digital multimeter (US$5 - 10).

if it requires any soldering or de-soldering, I can't, as my hands are very shaky. will upload photos later today of the main drive that had the most important data.

Here is the main hdd that has the most important data

 

[fzabkar]

Never mind. You don't appear to understand what "component side" means.

 

[formulafox]

Never mind. You don't appear to understand what "component side" means.

Forgive me if I sound rude myself, but that was a particularly impolite way to see you needed to see the other side of the PCB.

 

[fzabkar]

I've just been involved in a thread at a pro data recovery forum where a "pro" took about 10 posts to understand the concept of a fuse. I bailed out before it became a rabbit hole. I'm too old and tired to indulge these people any more. I think your cheapest solution is to pay US$50 per PCB and have someone transfer the "ROMs" for you. I recommend hddparts.com hdd-parts.com. They include a ROM ("BIOS") transfer in the price.

BTW, if you see this kind of damage, then your chances are poor:

http://www.hddoracle.com/viewtopic.php?p=5033#p5033

Truly, I wish you the best of luck.

 

[formulafox]

I recommend hddparts.com.

http://www.hddoracle.com/viewtopic.php?p=5033#p5033

hddparts comes up as domain being for sale. Link being blocked by Malwarebytes on suspicion of trojan.

 

[SkyNetRising]

if it requires any soldering or de-soldering, I can't, as my hands are very shaky.

Then you'll probably have to involve professional data recovery services.

 

[fzabkar]

hddparts comes up as domain being for sale. Link being blocked by Malwarebytes on suspicion of trojan.

Sorry, hdd-parts.com.

 

[RedFox_Nightfox]

Sorry, hdd-parts.com.

They are definitely cheaper than going through geek squad for data recovery. Thank you for the tip.

 

[fzabkar]

They are definitely cheaper than going through geek squad for data recovery. Thank you for the tip.

Geek Squad will send your drive away and then add their mark-up.

You might like to read this tutorial and decide whether it is within your capabilities:

TVS Diode FAQ:

http://www.hddoracle.com/viewtopic.php?f=100&t=86

 

[formulafox]

Sorry, hdd-parts.com.

Does replacing the PCB out require any soldering? That's the biggest hangup for Red's capabilities to DIY the repair.

 

[fzabkar]

Does replacing the PCB out require any soldering? That's the biggest hangup for Red's capabilities to DIY the repair.

The PCB supplier does all the soldering. You pay US$50 for parts, labour and return postage. The user just needs a screwdriver.

Sometimes the problem can be solved by snipping a shorted diode. It depends on the model and the severity of the overvoltage.

 

[USAFRet]

Off on a semi tangent...this is why a good backup routine is crucial.

Drives die. All of them, eventually.
Either old age, accident, wrong cables, whatever.

With a good backup routine and a temp replacement drive, you'd have been back in business in an hour.

 

[formulafox]

Off on a semi tangent...this is why a good backup routine is crucial.

Drives die. All of them, eventually.
Either old age, accident, wrong cables, whatever.

With a good backup routine and a temp replacement drive, you'd have been back in business in an hour.

RedFox is unfortunately not in the greatest of financial situations. He's effective unemployable, and should qualify for disability benefits but he keeps getting denied for... decidedly ridiculous reasons. He'd definitely have backups if he could afford it - he could BARELY afford to rebuild the PC as he did, and even that was with some financial help from me. (per his privacy preferences I'm not going to go into any further details about him and his situation - anything beyond this is up to him to tell)

We're hoping the $50 PCB repairs will do the job. He can do that bit by bit over time if that fix works.

 

[USAFRet]

RedFox is unfortunately not in the greatest of financial situations. He's effective unemployable, and should qualify for disability benefits but he keeps getting denied for... decidedly ridiculous reasons. He'd definitely have backups if he could afford it - he could BARELY afford to rebuild the PC as he did.

We're hoping the $50 PCB repairs will do the job. He can do that bit by bit over time if that fix works.

I understand.

But for future reference...a good backup is essential.
Like changing the oil in your car. Or even the car insurance. Ignore those at your peril.

 

[fzabkar]

The pictured PCB is this one:

https://s.turbifycdn.com/aah/yhst-14437584971410/91710965-18.gif

This is the service (US$50):

https://www.hdd-parts.com/14050101.html

The most likely culprits will be diode D3 (shorted) and R67 (open circuit). If there is no other damage, D3 can be snipped with flush cutters and R67 can be covered with a blob of solder. Your local TV/AV repairer should be able to do this.

 

[formulafox]

I understand.

But for future reference...a good backup is essential.
Like changing the oil in your car. Or even the car insurance. Ignore those at your peril.

As an auto mechanic I'm not sure I'd QUITE equate oil changes to hard drive backups... A hard drive backup is more akin to having access to another car in case of emergency, IMO. 😛

 

[fzabkar]

To the OP, if you can manage to show us the component sides of each PCB, I could at least tell you whether the damage is likely to be confined to the PCB. This will prevent you from wasting your money on lost causes.

 

[USAFRet]

As an auto mechanic I'm not sure I'd QUITE equate oil changes to hard drive backups... A hard drive backup is more akin to having access to another car in case of emergency, IMO. 😛

Preventative maintenance.

Ignore oil changes....your car WILL die.
Ignore backups...your drive WILL die. But your data is still safe.

 

[formulafox]

Ignore oil changes....your car WILL die.

No, just a 99.99% chance of it dying early.... I've seen 200,000+ mile cars that have never had an oil change yet SOMEHOW still run. Usually engines built post-2000, but I once saw a 1978 Ford F150 that had been ABUSED its entire life, was approaching 500K, never had an oil change, looked like it was going to seize at any moment, yet ran without any obvious trouble relative to a well-maintained engine of the same era....

I still marvel at some of the things I see in this business.... Though its usually not from a standpoint of being IMPRESSED like that.

 

[USAFRet]

No, just a 99.99% chance of it dying early.... I've seen 200,000+ mile cars that have never had an oil change yet SOMEHOW still run. Usually engines built post-2000, but I once saw a 1978 Ford F150 that had been ABUSED its entire life, was approaching 500K, never had an oil change, looked like it was going to seize at any moment, yet ran without any obvious trouble relative to a well-maintained engine of the same era....

I still marvel at some of the things I see in this business.... Though its usually not from a standpoint of being IMPRESSED like that.

Well yes. There are outliers.

But if you never change the oil, and the engine dies...you can't blame Ford.
They told you. All your fault.

Like with data.
If/when the drive dies, you can't blame the data loss on anyone but you.

 

[RedFox_Nightfox]

To the OP, if you can manage to show us the component sides of each PCB, I could at least tell you whether the damage is likely to be confined to the PCB. This will prevent you from wasting your money on lost causes.

I need to get a screwdriver set that can unscrew it, as I only have a few torx, and they are not the right size to do anything. I will try and pick up a set tomorrow.