Question How to fix black screen after installing new RAM?

[jOSEPH_de]

My friend is upgrading his memory from 8GB to 16GB but when he installed the memory in the same DIMM slot the old one was in, slot #1, the computer turns on but the monitor is displaying a black screen.
Motherboard: https://us.msi.com/Motherboard/970-GAMING/Overview
New RAM: https://www.amazon.com/Samsung-M393B2G70BH0-CK0-PC3-12800-DDR3-1600MHz-Registered/dp/B007P1574Q

Thanks for help in advance

Edit: Forgot to mention that when he puts the old RAM back in the computer works fine.

 

[rgd1101]

https://us.msi.com/Motherboard/970-GAMING/Specification
4 x DDR3 memory slots supporting up to 32GB

mean each slot take 8GB

 

[jOSEPH_de]

https://us.msi.com/Motherboard/970-GAMING/Specification
4 x DDR3 memory slots supporting up to 32GB

mean each slot take 8GB

Okay so everything should work if he gets 2 8GB sticks instead?

 

[rgd1101]

yeah. should work with 2x8GB kit

 

[jOSEPH_de]

yeah. should work with 2x8GB kit

Ok, thank you

 

[kerberos_20]

hi, i dont know if your friend knows basic things about RAM or not, but he bough server RAM, it will not work with his mainboard
he needs unbuffered non ECC ram

 

[jOSEPH_de]

hi, i dont know if your friend knows basic things about RAM or not, but he bough server RAM, it will not work with his mainboard
he needs unbuffered non ECC ram

hi, i dont know if your friend knows basic things about RAM or not, but he bough server RAM, it will not work with his mainboard
he needs unbuffered non ECC ram

well i was the one that gave him the okay on buying the ram he got so i guess that is my fault really. can anyone link me a good set of sticks for cheap that will work for him?

 

[kerberos_20]

https://www.amazon.com/TECMIYO-PC3L-12800-PC3L-12800U-Unbuffered-Computer/dp/B07P7TT24Z/

those should work
if u want some better brand...expect to get about twice that price...as ddr3 has stopped production some time ago...only chinese dudes still making it

 

[jOSEPH_de]

https://www.amazon.com/TECMIYO-PC3L-12800-PC3L-12800U-Unbuffered-Computer/dp/B07P7TT24Z/

those should work
if u want some better brand...expect to get about twice that price...as ddr3 has stopped production some time ago...only chinese dudes still making it

ok, ty so much