I solved a problem and I am posting this here so that others, who might have this problem, will have a solution too.
I have an HP ENVY 4500 scanner/printer. Even though it allows me to print, scanning is a suddenly not possible.
On the software Windows, side, when I click to "New Scan", the error is "Could not complete scan". I have download new drivers (I think) and my computer still does not recognize the scanner.
On the scanner side, when I click the panel to scan, it says that "No Computer Found". Which is strange because I am able to print from the computer.
I went to HP website to submit a ticket but after I put in the serial number of the device, it says my warranty has expired.
I found this
Scam links removed.
I have an HP ENVY 4500 scanner/printer. Even though it allows me to print, scanning is a suddenly not possible.
On the software Windows, side, when I click to "New Scan", the error is "Could not complete scan". I have download new drivers (I think) and my computer still does not recognize the scanner.
On the scanner side, when I click the panel to scan, it says that "No Computer Found". Which is strange because I am able to print from the computer.
I went to HP website to submit a ticket but after I put in the serial number of the device, it says my warranty has expired.
I found this
Scam links removed.
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