How to get pc to reconise usb harddrive

joggy148

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Oct 22, 2011
3
0
18,510
Hello,
my exernal 300g usb2 hd drive is not being recognised by my vista laptop.

I keep getting the messgae usb not recognised message and it shows up in device manager and an unknow drive.

I HAVE LOOKED IN THE DISK MANAGEMENT AND IT IT NOT SHOWING THERE.

I had problems with it a few months ago after my pc froze while it was plugged in but I manged to reformat and recover all my software but I can't even reformat it without the drive being recognised.

I have lights and the unit is whirring ...has anyone got any ideas please
 
What happened when u plug the drive in few min. after start up?

Any action in the notification area or CPU activity?

And than the device manager?

Any exclamation marks in the dev. manager?

Rescan in the dev. manager for any hardware changes.
 

joggy148

Distinguished
Oct 22, 2011
3
0
18,510
nothing much happens.... it showns up as an unknown device in dev man and if i uninstall and then rescan it installs drivers for it and then shows it as an unknown deice again !! left the disc manage window open for at least 30 mins with no change there ... have also tried on a different pc so i know it is definately harddrive related ...