Go to www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office
After signing in, follow the steps that match the type of account you signed in with.
You signed in with a Microsoft account
From the Office home page select Install Office.
Select Install (or depending on your version, Install Office>).
Do you have or know your product key information for Office 2019, or did you have the activation tied to a Microsoft account? If the answer to any of those questions is yes, then you SHOULD be able to log in to your Microsoft account and download the installer there.
what is a SOL? I downloaded office in 2018 when it first came out as it is not available as a DVD. I did have to go to the microsoft store and get it that way. I have managed to log into the microsoft account and can see the software I payed for £119. There is no link to get it again. I don't have a product key as such (at least I didn't see it or save it), I was under the belief that I could re-download again.
There must be someone here who has had to do this.
Go to www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office
After signing in, follow the steps that match the type of account you signed in with.
You signed in with a Microsoft account
From the Office home page select Install Office.
Select Install (or depending on your version, Install Office>).
You signed in with a work or school account
From the Office 365 home page select Install Office apps (If you set a different start page, go to aka.ms/office-install.)
Select Office 365 apps to begin the installation.
Tip: The 64-bit version is installed by default unless Office detects you already have a 32-bit version of Office (or a stand-alone Office app such as Project or Visio) installed. In this case, the 32-bit version of Office will be installed instead.
To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Office first (including any stand-alone Office apps you have such as Project of Visio). Once the uninstall is complete, sign in again to www.office.com and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. (See Install Visio or Install Project if you need to reinstall those stand-alone apps.)
This completes the download of Office to your device. To complete the installation, follow the prompts in the "Install Office" section below.
Tip:Don't see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the solutions under Account questions.