how to reset my toshiba satellite c75d-a7213

[Vance1]

My computer will not boot up
It did not come with a recovery disk-software was preloaded
When I press the power button, I only gets to the Toshiba logo
The screen may or may not show "attempting to repair program" under the Toshiba logo
After a short time, the screen goes black
I attempt to reboot into safe mode using F-8 but that does not work.
This computer has windows 10 on it, but I know that it also has a system image for windows 7
How can I restore my laptop from boot up--(accessing the system inmage)?

 

[webworkings]

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Should you choose to do a "Reset" that will wipe all data you have on the laptop.