How to stabilize FX-9590 because it keeps freezing my PC completely

[internalmemory]

So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]

 

[JuliusPringle]

So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]

I had the same problem. I did search on few forums and my resolve was to "downclock" the CPU to 4 GHz by turning down the CPU Core multiplier to 20x instead of 23.5x. Now it work perfectly, the temp is cooler and i don't see any change in performance.

My VCore is 1.5V, i've never changed it. everything works perfectly.

I did it with the AMD OverDrive software http://www.amd.com/en-us/markets/game/downloads/overdrive
It's pretty simple. Just go into the Clock/Voltage page and set the CPU core 0 multiplier to 20 X and all the others will follow.

Tell me if it worked for you.

 

[internalmemory]

Well what I did was I turned off TurboClock on my motherboard, it basically prevents the CPU from automatically overclocking. Asus's "Auto Clock" feature allows the CPU to overclock to anything suitable with the temperature, for example it is suppose to over clock more the cooler the CPU is, so I have seen my CPU clock up to 5.2Ghz before using the Kraken60. But turning that off leaves it at a 4.72Ghz, locked in at that speed (base speed), and it has been stable ever since.

Although AMD markets the CPU as 5Ghz capable, but using one of the top 3 best All-In-One CPU water coolers - it was never stable. It'd be okay up until I tried to load some Java or play a game for a few moments.

 

[SonyaAnn]

ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard

I've recently purchased the FX 9590, my pc ran fine for about 3 days then started locking up sometimes within minutes of boot other times several hours later. Not OC'ed; doesn't seem to be heat related at all have yet to see the temps surpass 23c. I have been thinking possibly it was related to the new video card, but nothing seems to help. Switched power supplies; and back on the old video card and still these irritating freezes.

So I'm hoping your suggestion will work, so I should just go into BIOS and disabled C1 and C6? And hopefully that should fix it?

 

[bmacsys]

ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard

I've recently purchased the FX 9590, my pc ran fine for about 3 days then started locking up sometimes within minutes of boot other times several hours later. Not OC'ed; doesn't seem to be heat related at all have yet to see the temps surpass 23c. I have been thinking possibly it was related to the new video card, but nothing seems to help. Switched power supplies; and back on the old video card and still these irritating freezes.

So I'm hoping your suggestion will work, so I should just go into BIOS and disabled C1 and C6? And hopefully that should fix it?

Disabling C1 and C6 will hurt not help. They are power saving features. They will have no effect on system stability. Your best be is to just use "Optimized Defaults" in the BIOS. Core temp never passed 23 C? Use some common sense. That is about 50 degrees Fahrenheit. Unless you live in an ice box that isn't a true reading.

 

[bmacsys]

Well what I did was I turned off TurboClock on my motherboard, it basically prevents the CPU from automatically overclocking. Asus's "Auto Clock" feature allows the CPU to overclock to anything suitable with the temperature, for example it is suppose to over clock more the cooler the CPU is, so I have seen my CPU clock up to 5.2Ghz before using the Kraken60. But turning that off leaves it at a 4.72Ghz, locked in at that speed (base speed), and it has been stable ever since.

Although AMD markets the CPU as 5Ghz capable, but using one of the top 3 best All-In-One CPU water coolers - it was never stable. It'd be okay up until I tried to load some Java or play a game for a few moments.

Many people own 9590's and never encounter any of the problems you list. So don't make sweeping generalities. There is a ton more to than using a " top 3 AIO closed loop cooler".

 

[ILBRelic]

ILBRelic. Nothing wrong with AMD's technology. YOU don't know how to configure YOUR build and give up and resort to blaming the chip...tsk...tsk.

OCs that are NOT stable are irrelevant.

You were right, I fiddled around with a few things and have managed to stabilize the system to a reasonable degree, although I feel my point remains valid. The stock turbo isn't stable on my 9590, that's a return situation for 99% of customers but I'm happy running it at 4.7.

 

[Guest]

I bought it two days ago and have same problem.
I have to under-clock till I get new board but it is stable now still runs very hot even with water cooling but the chip is hot even factory settings.
I get no system hang or blue screen. Happy for the moment
Running stable at 4.5Ghz till new board

 

[Dashton Peccia]

ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard

Oh my gosh, I just want to take this time to say thank you so much for this... This was my first PC build and about half a month after I assembled it it started freezing (like above stated) and then disabling the C1E and the C6 Core States in the BIOS fixed the problem instantly ALMOST ONE YEAR LATER! I had nearly given up on the FX 9590 and then you came along, THANK YOU, THANK YOUUUUU!!!

 

[CoolTechTeacher]

So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]

I had the same problem. I did search on few forums and my resolve was to "downclock" the CPU to 4 GHz by turning down the CPU Core multiplier to 20x instead of 23.5x. Now it work perfectly, the temp is cooler and i don't see any change in performance.

My VCore is 1.5V, i've never changed it. everything works perfectly.

I did it with the AMD OverDrive software http://www.amd.com/en-us/markets/game/downloads/overdrive
It's pretty simple. Just go into the Clock/Voltage page and set the CPU core 0 multiplier to 20 X and all the others will follow.

Tell me if it worked for you.

 

[CoolTechTeacher]

Thank you JuliusPringle! I have been working on this problem for three weeks. I almost went out and bought a new processor today, but decided to do one last search. I am so thankful that I came across your post. I reduced the multiplier to 20x and was able to successfully run a BurnInTest. Yeah! After rebooting I didn't realize that the settings didn't stick, even thought I clicked apply. The settings will have to be saved or set as default to stay after a reboot. This time I reduced to 22x and the BurnInTest ran successfully again.

THANKS AGAIN!!!

 

[pup_seba]

Hi all!

Same problem here. Random freezes while using my new Sabertooth FX990 r2.0 w/amd fx9590.

PSU is ok. Memory is ok. video card ok. All software is up to date. Temps are ok.

Changing state of C1e and c6 in BIOS, did help a lot. I finally was able to play for 3 hours non stop. But eventually it did freeze. I now turned off in BIOS this "auto-boost" thing and change the Ram clock from auto to actually match my ram clock. It seems to go better now (four hours gaming).

If it fails again, i'm trying one of the other suggestions I learn in this thread. Using amd software to underclock the processor to 4 ghz.

In any case, i opened a ticket with ASUS to see if they also can help me. i'll post their answer here.

Thank you so much guys. I was really disappointed by this and probably changing to Intel for good. Maybe this keeps me on the amd side of the force

 

[Dashton Peccia]

Hi all!

Same problem here. Random freezes while using my new Sabertooth FX990 r2.0 w/amd fx9590.

PSU is ok. Memory is ok. video card ok. All software is up to date. Temps are ok.

Changing state of C1e and c6 in BIOS, did help a lot. I finally was able to play for 3 hours non stop. But eventually it did freeze. I now turned off in BIOS this "auto-boost" thing and change the Ram clock from auto to actually match my ram clock. It seems to go better now (four hours gaming).

If it fails again, i'm trying one of the other suggestions I learn in this thread. Using amd software to underclock the processor to 4 ghz.

In any case, i opened a ticket with ASUS to see if they also can help me. i'll post their answer here.

Thank you so much guys. I was really disappointed by this and probably changing to Intel for good. Maybe this keeps me on the amd side of the force

Changing the C1E and C6 values helped me as well; at first I thought it was completely solved. Then as you stated after about 3-4 hours of play it would freeze. Do you by chance have any temperature reading software that you can run in the background while playing so if and when it does freeze you can tell me the temperature during the freeze? I logged mine and it was hitting exactly 90 degrees Celsius at the time of the freeze which is generally the preset shut off value for the 9590 by AMD. So I think, with mine at least, this was a problem with overheating; clocking the processor down solved this issue for me but it still ran hotter than hell, and I ultimately ended up installing my FX 8350 which runs about 20 degrees Celsius cooler under max load.

 

[pup_seba]

Hi Dashton!

I'll try to log temps again but FYI, in my case processor (or socket...i'm not sure which one does the ASUS AI shows) is never higher than 50C under heavy load. It is being refrigereted by a pretty decent water loop.

It just seems that this "beast" (9590) is kind of difficult to stabilize. I'll try to post whatever answer ASUS gives me as most of the solutions in this thread, end up tweaking some BIOS function.

I'll try to post a complete solution to this so maybe others who have no other processor to use can use their 9590!!! But I will not be able to proper test it until next weekend.

 

[9590]

ok i have the freezing problem but not anymore i did several things but 2 things surely helped stop the freezing 1 is the video card when i overclocked it slightly it would freez or crush my games and the system i went back to default no more problems for 6 months now i have hd 7950.Another thing i did is i disable windows defender , now i dont even freez on chrome like i been before,also i upgrade it to liquide cooling ,ok so i did 3 things.

 

[davidmester]

I've spent two months trying to fix the same problem with my FX-9590. I have an Asus M5A99FX which defaults to turbo in the bios for the cpu. Just turn this off and the freezing will stop. This cpu is OC to the max. I have to admit that AMD support was not good. Once they realized that I had a custom build system they dropped me like I was hot, no pun intended.

 

[critdn]

I've spent two months trying to fix the same problem with my FX-9590. I have an Asus M5A99FX which defaults to turbo in the bios for the cpu. Just turn this off and the freezing will stop. This cpu is OC to the max. I have to admit that AMD support was not good. Once they realized that I had a custom build system they dropped me like I was hot, no pun intended.

Same Here, I have Asus M5A99FX and using 9590 processor. Cooling is normal. I tried disabling C1 and C6 or whatever someone was saying above, but still didn't work. Im going to try to disable Turbo to see if that will fix the Freezing. Thanks David.

UUhhh.. Actually just got another Freeze 🙁 I dont know what to do.

 

[Naomi Kitsune]

I have the 9590 and an ASRock 990Fx extreme 9 motherboard with a custom cooling loop, I reached stability by using asrock extreme tuning utility by setting cpu frequency to 210 MHz and cpu voltage to 1.4500 V. I haven't crashed once and the cpu speed sits at a comfy 4.950 mhz and temps idle at 25-30C and load never goes over 50c

 

[blackn0x]

Have you guys tried enabling cool n quiet in bios? Works well for me on my sabertooth r2.0 with 9590 CPU and included liquid cooler in box.

 

[efee]

Okay was gonna eat nuts nearly. I go so mad about it. Purchased fx 9590 today. after digging into forums about 8 hours solved it. Everybody has different problems with it. Just have to notice this to here.

I use fx 9590 with GIGABYTE GA-990FXA-UD5 (rev 3.0). I am so regretting that I didn't invest into i7 4790k and another motherboard.
Firstly, this motherboard comes with "Fb" bios. Sees the cpu at max 4 ghz. For getting 4.7 ghz you need to update bios to "Fch" version. And at windows startup it completely freezes due the lacking voltage. You have to go to bios after updating to Fch version by using a usb flash disk. And set the cpu voltage under voltage tab; "Auto" to "Normal". This solved my problem. No more freezes at startup. Also disabled cool and quiet function.
But have to say 46C degrees at idle <.< This cpu is looking like complete JUNK. Have to test it with witcher 3 now. btw I do not have liquid cooling system. Using cooler master's modified cpu fan only. Guessing I will be needing liquid cooling system now... Sh.t.

edit1: okay this is complete sh.t. freezes at cs:go after 2 minutes. Going to try give this junk cpu back to manufacturer. And push up for an i7 4790k.

 

[k1a]

I work for a custom PC builder in RMA, almost every 9590 ends in RMA with lock ups, the CPU is an utter piece of shit,! - Want an easy life? Spend the extra on a Intel based system and stay away from the 9590.

 

[LarryK82]

I had really a hard time to find out what caused those annoying instant freezes. I had them not as quite as random as it was described here; my pc froze only on graphical demanding games, so that I suspected a heating problem or a graphic card issue. Thanks to this page I know now, that it was the cpu (fx-9590).

I tried most of the solutions i found in forums but either it was uneffective or it caused a signifficant drop in performance (like reducing the multiplier from 23.5 to 20). However what seemed to have the most effect (no instant freezes since one week) was to just turn off the Turbo mode via BIOS.

Advanced Mode -> 'AI Tweaker AMD Turbo Core' changed from 'auto' to 'disabled'

I also set 'AI Overclock Tuner' from 'auto' to 'manual' so that I could turn on the 'CPU spread spectrum' but I don't know if that affected it much.

I still get errors in the stability test of AMD Overdrive, but at least it doesn't freeze during it (and hasn't in general since those changes).

my specs beside the cpu:
case: Corsair 600T
power supply: Corsair CX 750 M
cpu-coolant: coolermaster Seidon 120V (water)
mb: ASUS M5A99X evo R2.0
RAM: 2x Kingston 8GB DDR3, 1600Mhz
Win7 64Bit

 

[Zetribe]

If you are liquid cooling your AMD 9590, there is a good chance your power regulators are running hot as there may not be enough air flow over them, put a fan on them , did wonders for my Core clock speed dropping.

 

[AllanUSC]

I've had an AsRock Fatal1ty 990FX Professional motherboard for quite a while and I've been running it with the latest BIOS and an AMD FX-8320 with no problems at all.

A few days ago I bought an FX-9590 and installed it, along with a new Cooler Master Seidon CPU Liquid Water Cooling System.

The FX-9590 is on my mobo's CPU compatibility list and I am using the same 32 GB of Patriot VIPER PC3 1866 MHz (4x8GB) RAM that worked flawlessly with the FX-8320.

After the upgrade, my system was freezing up completely within half an hour of booting up.

Initially I assumed this was a heat issue but my hardware monitoring software and the mobo hardware monitor (in BIOS) shows that the CPU has not exceeded 45 C.

In repeated testing, the system seems to freeze randomly, sometimes at 43 C and sometimes at 32 C (that's just 89 F!).

I am running Windows 10 Pro so my other thought was that this was a software issue so I downgraded back to Windows 8.1 and the system still freezes.

Next I did a totally clean install of Windows 10 Pro and it still freezes.

Finally, I found this thread and saw JOOK-D's answer from a year ago. Out of desperation, as he suggested, I turned off Cool-N-Quiet, C1 and C6 modes and now my system is completely STABLE!!!

It's only been a couple of days but it's been running non stop for that whole time.

I'm posting this reply mainly to verify that this simple solution seems to have worked (I'm actually the second person on this thread to verify this solution).

I do have a question though. Does the necessity of this fix mean the CPU is defective or is it just a compatibility issue? Should I have the CPU replaced?

I'd appreciate any suggestions. And a big thanks to JOOK-D!!!


A.

 

[Joe_15]

Newb question - if I only shut off one or two of the CnQ, C1E or C6, could I do any harm to my system? I'd like to see if I can find a "middle ground" between stability and lower idle temps, but if need be I'll live with all three disabled. Thanks.

 

[Nach0_Monster]

I have the same issue. This CPU is garbage. Tried disabling CnQ, C1E, C6, and auto overclock. All failed. Only solution is to underclock while I wait for the answer for my RMA request. For anyone else who's mad, all AMD CPU's come with a three year warranty. http://support.amd.com/en-us/warranty This thing has caused me six months worth of headaches. I deserve a [strike]Fury X[/strike] Nvidia Titan for dealing with this garbage.