[SOLVED] How to switch to my own router

[wm3797]

I have a ASUS router. Do I need to notify Verizon that I am using my own router, or do I just plug it in, set it up and thats it?

 

[kanewolf]

I have a ASUS router. Do I need to notify Verizon that I am using my own router, or do I just plug it in, set it up and thats it?

Unknown. Which Verizon services do you have? FIOS internet only? DSL? FIOS + phone? FIOS + TV ?
What is the model of the Verizon provided router ?
What is the model of the Asus router?

 

[wm3797]

Unknown. Which Verizon services do you have? FIOS internet only? DSL? FIOS + phone? FIOS + TV ?
What is the model of the Verizon provided router ?
What is the model of the Asus router?

I just FIOS internet only. The one they gave is the MI424WR rev. I. I have the ASUS AC1700 RT-ACRH17 DUAL BAND

 

[USAFRet]

I just FIOS internet only. The one they gave is the MI424WR rev. I. I have the ASUS AC1700 RT-ACRH17 DUAL BAND

How does the signal come from the ONT to the current ActionTec?
Via coax or ethernet?

 

[wm3797]

How does the signal come from the ONT to the current ActionTec?
Via coax or ethernet?

Ethernet cable

 

[kanewolf]

Ethernet cable

Since it comes in via ethernet, you don't have any other FIOS services and your Asus is an ethernet router, you should be able to swap. The fastest way is to probably call support, tell them you are swapping routers, and have them reset your port. The MAC address of the Actiontec router is remembered by the Verizon network. To swap to another router the system has to forget the old MAC address. Quickest way is by contacting support.

 

[wm3797]

Since it comes in via ethernet, you don't have any other FIOS services and your Asus is an ethernet router, you should be able to swap. The fastest way is to probably call support, tell them you are swapping routers, and have them reset your port. The MAC address of the Actiontec router is remembered by the Verizon network. To swap to another router the system has to forget the old MAC address. Quickest way is by contacting support.

Do I have to contact support to reset my port or theres a guide to do it myself? It takes them forever to answer

 

[kanewolf]

Do I have to contact support to reset my port or theres a guide to do it myself? It takes them forever to answer

You can unplug your current router. Wait for a couple hours, then plug in your new router. Maybe unplug when you go to bed, then plug in the new one in the morning. It might work or it might not. The surest way is to call FIOS.