HP 420i weird problem....

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Archived from groups: comp.sys.hp.hardware (More info?)

i have a brand new HP 420i. it is installed as master on ide2. recognized in
bios, will boot from cd prior to loading windows.

once winxp boots up, it recognizes the drive as a "HP DVD 420n" and
finds new hardware for a cd-rom drive.

however when i put a cd or dvd in the drive, it will not read them. trying
windows explorer comes back with a not responding window.

it is listed properly in device manager with UDMA mode 2.

i dont understand how it can work during post but not in windows?

any ideas?

BTW i have tried 2 separate 420i with same problem. a lg cdrw was on this
channel working fine prior to this.


Atlon XP 2600
nforce 2 MB
1 gig pc3200
Ati 9800 pro
 
Archived from groups: comp.sys.hp.hardware (More info?)

Possibly a defective drive? Is the IDE master/slave/cable select jumper set on
EXACTLY the same setting as the drive you removed? ... Ben Myers

On Tue, 17 Aug 2004 01:15:34 GMT, "CreamX" <creamx@bigfoot.com> wrote:

>i have a brand new HP 420i. it is installed as master on ide2. recognized in
>bios, will boot from cd prior to loading windows.
>
>once winxp boots up, it recognizes the drive as a "HP DVD 420n" and
>finds new hardware for a cd-rom drive.
>
>however when i put a cd or dvd in the drive, it will not read them. trying
>windows explorer comes back with a not responding window.
>
>it is listed properly in device manager with UDMA mode 2.
>
>i dont understand how it can work during post but not in windows?
>
>any ideas?
>
>BTW i have tried 2 separate 420i with same problem. a lg cdrw was on this
>channel working fine prior to this.
>
>
>Atlon XP 2600
>nforce 2 MB
>1 gig pc3200
>Ati 9800 pro
>
>
 
Archived from groups: comp.sys.hp.hardware (More info?)

same setting.... and i have tried 2 separate drives.


<ben_myers_spam_me_not @ charter.net (Ben Myers)> wrote in message
news:41217d33.54437241@news.charter.net...
> Possibly a defective drive? Is the IDE master/slave/cable select jumper
set on
> EXACTLY the same setting as the drive you removed? ... Ben Myers
>
> On Tue, 17 Aug 2004 01:15:34 GMT, "CreamX" <creamx@bigfoot.com> wrote:
>
> >i have a brand new HP 420i. it is installed as master on ide2. recognized
in
> >bios, will boot from cd prior to loading windows.
> >
> >once winxp boots up, it recognizes the drive as a "HP DVD 420n"
and
> >finds new hardware for a cd-rom drive.
> >
> >however when i put a cd or dvd in the drive, it will not read them.
trying
> >windows explorer comes back with a not responding window.
> >
> >it is listed properly in device manager with UDMA mode 2.
> >
> >i dont understand how it can work during post but not in windows?
> >
> >any ideas?
> >
> >BTW i have tried 2 separate 420i with same problem. a lg cdrw was on this
> >channel working fine prior to this.
> >
> >
> >Atlon XP 2600
> >nforce 2 MB
> >1 gig pc3200
> >Ati 9800 pro
> >
> >
>