Hello Everyone!
I have 6 year old HP Envy 15 j048tx (i7 4700, Nvidia 740M, 1TB HDD, 8GB RAM). The laptop trips within 2 minutes of starting up.
I assumed it must be due to low battery and so, I charged it for 30 mins and then, with Adapter attached, I tried to boot it again but this time too it turned off within minutes and started booting again. It came to a point where, the Windows Logo would come up, and as soon as "Diagnosing your PC" message would come, it would just trip again and then would try to boot.
The Laptop does so with/without the Adapter. I can assume that the trip sound is from Hard-disk which stops receiving power.
If I place the laptop in front of an AC, it runs more than just booting (atleast for 5 mins before it trips again).
I went to a local service center and got it cleaned and repaired (he did clean the fan and re-applied thermal paste) but the issue is still there. They said its mostly due to Nvidia Graphics card (740M) and they need to either change the motherboard or they can try working on it which may lead to dead Motherboard 🙁
What I did:
Some Screenshots:
1. When I tried booting Ubuntu LiveCD
2. Entered BIOS and kept laptop for 5 mins without touching anything
Does this mean there is an issue with Nvidia or the Internal HD Graphics of processor ?
Requesting inputs from you all. I can try to get windows event viewer logs but I am not sure what exactly to search for.
Regards,
HesoyamHH
I have 6 year old HP Envy 15 j048tx (i7 4700, Nvidia 740M, 1TB HDD, 8GB RAM). The laptop trips within 2 minutes of starting up.
I assumed it must be due to low battery and so, I charged it for 30 mins and then, with Adapter attached, I tried to boot it again but this time too it turned off within minutes and started booting again. It came to a point where, the Windows Logo would come up, and as soon as "Diagnosing your PC" message would come, it would just trip again and then would try to boot.
The Laptop does so with/without the Adapter. I can assume that the trip sound is from Hard-disk which stops receiving power.
If I place the laptop in front of an AC, it runs more than just booting (atleast for 5 mins before it trips again).
I went to a local service center and got it cleaned and repaired (he did clean the fan and re-applied thermal paste) but the issue is still there. They said its mostly due to Nvidia Graphics card (740M) and they need to either change the motherboard or they can try working on it which may lead to dead Motherboard 🙁
What I did:
- Booting into minimal safe mode, still it rebooted without anything.
- I was able to uninstall all Nvidia related drivers using DDU in safe mode and also disabled the "3D video Controller" from device manager but still it wont fix.
- If I try booting Ubuntu, the homepage stays for 3-4min after which a multi-coloured display appears and I have to hard-reboot the laptop.
- The device turns off after some time even in BIOS mode. At this points, horizontal lines appear instead of reboot.
Some Screenshots:
1. When I tried booting Ubuntu LiveCD

2. Entered BIOS and kept laptop for 5 mins without touching anything

Does this mean there is an issue with Nvidia or the Internal HD Graphics of processor ?
Requesting inputs from you all. I can try to get windows event viewer logs but I am not sure what exactly to search for.
Regards,
HesoyamHH
Last edited: