Question HP Envy 34" Curved AIO - "PC Mode - display going to sleep" on boot up

[prd1962]

I own two HP Envy 34" Curved AIO - Model #: 34-a010 - M9Z77AA#ABA:

When I press the power switch on either computer - the screen says that it is in "PC Mode - display going to sleep".

The computer shuts down!

Kindly please advise what to do asap.

Philip

 

[Lutfij]

See if the steps outlined on this article help you out;
https://support.hp.com/us-en/document/c00061509

 

[prd1962]

No - unfortunately the HP info it doesn't help.

It seems that the screen is stuck in play/sleep mode?!

I changed the hard drive to a known working windows 10 hard d rive and the sleep message still comes up!