hp laptop comes on then i get non system disk or disk error....replace and strike any key when ready...

[kymbabe31]

Hiya
I bought a Hp laptop for my daughter for xmas on windows xp.
I turned on connected to internet all was working fine.
After about an hour a blue screen came up with windows had to shut down to protect its self with alot of other writing etc.
I cant remember it all.
Since then a black screen comes up saying Non system disk or disk erroreplace and strike any key when ready.
Please help as my little girl is heartbroken that she cant use her xmas present 🙁

 

[tinmann]

Hi, I would go into bios and Change your computer's boot sequence. If it had been running windows fine prior to this event then I would say there is a issue with you hard drive or a problem with the memory. Restart the PC and hit the f10 key while it's restarting, that should bring get you into setup. There is a hard drive self-test you can run from there. If it passes that test then it's more than likely a software or memory issue.
personally I would dump XP and upgrade the OS to Windows 7 or 8. Microsoft does not support XP any longer so it's quite susceptible to viruses and malware and I would not rule either of those as being the problem.

 

[kymbabe31]

hiya ive tried all the options above....memory test is fine..the hard drive self test is not highlighed so unable to do that ive got a windows xp disc but its not booting from there even tho ive changed the boot options so the cd drive is first to boot. you can here the drive working but nothing happens.....please help any other ideas be grateful....I bought it as a basic laptop for my daughter justto browse web etc basic as shes only 10

 

[shubhamcr7]

I have got same problem on my hp compaq 510 need help