Question hp omen x 25 monitor stuck at 60 Hz

Dec 26, 2022
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Hello, I recently purchased a HP omen x 25 monitor which is rated at 240 Hz. However, I cant find the option to change the display to run at 240 Hz in windows (it only shows 55,56,59,60 as the options). These are the solutions I have tried
Downloading drivers from HP's website
updating my GPU drivers
updating windows
borrowed a friend's 144hz monitor to see if my HDMI cable was the issue but the cable supports 144hz.

Am in need of any help. Thanks
 
If I recall correctly, you have to change the refresh rate in osd. Also, most monitor will only hit the highest refresh rates using the DP cable....
if have looked at the osd menu but there are no options to change refresh rate only response time. am going to try dp have to buy the cable first. but hdmi does support high refresh rate no?