hp pavilion 23 hard drive issue

[Maxwell_3]

my hp all in one desktop's hard drive failed, so i bought a new one. but it still says hard drive doesnt exist or that the hard drive failed. i spent lots of money on the hard drive, and everything is compatible, ive been asking around the internet for help non stop and i hope to find my answers here

 

[lindsay24]

Try going into the BIOS and checking the boot order. That's screwed me over before. Also, if you have a quick-boot menu, try explicitly botting off your hard drive.

Have you already installed Windows to your new drive? Or is that what you're trying to do?

 

[D_Know_WD]

Hi there Maxwell_3,

You can go to BIOS and see if the drive is recognized over there. Is there an OS installed on this drive?
My suggestion would be to attach the drive to another system and see if it would be recognized over there. That way, you will be sure if there is something wrong with the drive or with your system.
It is possible to get two failing drives in a row. Yet, it is not really probable. There could be something wrong with the all in one PC.

Let us know how this goes,
D_Know_WD

 

[Maxwell_3]

I've pressed all of the buttons that allow me to go into the BIOS, i cant get into it. and I have no clue if I installed the OS that I want.