HP Pavilion CPU Overheating For No Reason.

[wom1998]

So a little over 2 years ago I bought myself my first computer, an HP Pavilion Beats Special Edition Touch. It worked great, it was a good computer overall, it handled light gaming and content creation (Photoshop). Fast forward a year and a couple months, (just past the end of the warranty) the 1TB hard drive crashes. The rest of the laptop was still fine so I decided to make the investment in a 500GB SSD because I thought I would still be using the computer for a while. I installed it myself because the complementary concierge service from HP said they couldn't handle it, even though it was an easy swap. 2-3 months later I began experiencing extreme overheating, to the point where the laptop became unusable because it would shutdown within minutes of starting up. I tried everything I could think of. I used PC tune up software so I knew it wasn't a software issue. I opened the laptop to clean it of dust. I even reseated the heat sink. I eventually gave up and built a desktop in January. I decided to revisit my laptop recently as I still have no clue what is wrong with it. I was going to try to reinstall windows using the recovery disks from when my hard drive failed, hoping this might solve the problem, however the laptop shuts off from overheating before the re-installation can even start. Any ideas of why my laptop is overheating? Any help would be appreciated.

PS. Using Core Temp to monitor CPU temperature it starts at around 67 degrees Celsius on start up and heats up to 107 before shutting down even with no software running.

 

[wom1998]

I don't mind having 8.1 as long as the laptop works. Also Microsoft no longer allows free upgrade to windows 10 so I'd have to buy an license for windows 10.

yes that's why i suggested the 'mediacreationtool' ... it would install win10 and since that laptop already is registered to win10 - it would be free. That's my understanding anyway.

I had a USB with the media creation tool on it from when I built my desktop. I tried using that but it wasn't working. I then got hasty and formatted my SSD in order to use the recovery disks. However, once I start the installation my PC immediately heats up and shuts off before the installation even starts. Unfortunately I later found out that the USB was malfunctioning but its too late to try keeping windows 10 using the media creation tool now.

Anyway, now I'm stuck with a formatted SSD and a computer that I am unable to use the recovery disks on. Unless you have any other suggestions or a way to recover data from a formatted SSD then the score is PC:2 me:0 and I'm down for the count.

Thanks so much for all your help in trying to solve this problem with me.