Hp touchsmart wont start

[Dawidski]

Hello.

I have an old hp touchsmart that I havent used in a while. Still runs vista.. I started it up and it turns on. Gets to the boot menu with options of f8 f9 f10 f11. However, no matter what I press it wont go further than that. Any idea what the issue might be and how I could resolve it. Thanks in advance.

 

[nikita787]

Hello.

I have an old hp touchsmart that I havent used in a while. Still runs vista.. I started it up and it turns on. Gets to the boot menu with options of f8 f9 f10 f11. However, no matter what I press it wont go further than that. Any idea what the issue might be and how I could resolve it. Thanks in advance.

try booting into safe mode and using hp diagnostics software

 

[Dawidski]

I dont get past this screen.

https://www.dropbox.com/s/dgbp6gssn3v52rh/20131219_214149.jpg

After I press any option the screen goes dark. A white _ appears for a few seconds then the screen stays dark.