HP Tries to Explain Why Printer Ink is So Expensive

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I have an HP840 that uses #15 and #17 cartridges. I print just enough so that the cartridges don't dry out. So cartridges for the 840 don't bother me.

My office, however, has a small business all-in-one (7313) that uses the tiny #131 and #135.

The little cartridges cost 2/3's as much and hold 1/2 the ink.
 

techguy911

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The real problem they put out a printer in 11 months it is discontinued and ink is no longer made for that model they keep changing the shape and size of ink cartridges thus that printer you bought you can no longer find ink for it after a year you had it.
Being the owner of a computer store i can tell you that customers hate this and are getting tired of throwing out those printers or finding a company that can refill them.
The only R&D they do on ink is to prevent them from being refilled as soon as they find a way to do that they change the cartridges to prevent it.
 

alexmx

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I haven't used an ink printer in years, but what I didn't liked about them was that if you did not used the printer at least 1 or 2 times a week you had to clean the nozzles wasting ink on the process. I don't know if that has changed or not.


I bought a cheap laserjet 1020 for my printing needs and a generic cartridge yields 3000+ pages. And the best thing is that I only spend about 35 USD per year on that. Of course the trade-offs are that I'm not able to print in color but I really don't care.

1 billion dollars in R&D seems to be BS for me...

On the other hand, anyone has used a wax printer?
 

smashley

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"The difference between ketchup in printer ink, however, is vast." Stop spewing your lies HP!! Heinz makes Ketchup and HP sauce.. coincidence?
 

back_by_demand

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I have a Canon MP760, a fantastic all-in-one
Uses 5 carts - 3 colour, 1 black, 1 photo black
Last time I ran out of ink I went to an online reseller and bought then for 75p each with free delivery, so I bought 10 of each.

I find it perverted that HP can charge me almost the same for a single of each.

The photo's I print are fantastic and Canon certainly aren't rubbish in terms of quality for printers. Simple answer is don't buy HP printers. Period.
 

danielmastia

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Forgot to mention, when using an CISS you do lose the printer warranty if HP finds out, but that's just because they don't want you to pay anyone else but them. If the printer breaks and you have the original cartridges you swap them with the ciss and good to go for service.

@digiex, i doubt its ilegal, i could put urine and blood if i wanted in my printer; after all it's my printer and i can use it however i want if i dont harm others. I could put water in my gas tank, not very useful but you get the idea.
 

drakenviator

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Author: "To HP's credit, it does list the maximum page yield, but that's only for black and white text and it's from a non-standardized measurement"

Wow research much?

Hp.com: "Page yield is the number of pages a user can print with a given printer and cartridge, based on certain assumptions. HP participated in, supported the development of, and adopted the ISO/IEC 24711 standard for determining inkjet printer page yields. HP participated in, supported the development of, and adopted the ISO/IEC 19752 and ISO/IEC 19798 standards for determining monochrome and color laser printer page yields."

HP uses a 5% coverage measurement, the exact same measurement, last I knew used, by EVERY printer company in the US, and darn near everyone in the WORLD. *For reference 5% coverage translates into about a double spaced text document.

Also have any of you worked retail? I see one guy here who said he owned his own shop, and since that is the closest I've seen, I'll answer my own question; NO you don't (lucky you). However that also means almost none of you have any idea what you are talking about. Instead you all are just spouting off about prices.

You want the 'truth' on ink?

Ink is roughly 50% margin retail (Depending on the cartridge some are less some more), that's right 50%. So for every $100 spent $50 goes to the retailer. On the flip side hardware has about a 5% - 7% margin, and if the printer is 'on sale' it is almost always sold at a net LOSS. The profits on ink are used offset the losses on the printers, but they are also used to pay my wages. I spend on any give shift about a quarter of my time assisting customers find the right ink for their machine. Be it on the phone, in-person or restocking ink on the shelves. I spend even more answering questions on printers, and other electronics (again those being sold at a loss)

Yes I'll give you OEM ink can be seen over priced, but refills are worse. Some refills are closer to 70% to 80% margin despite the lower price. Why is that? Well for a lot, not all, but quite a few refills use poor quality ink.

So now the next question: "Poor quality," but 'ink is ink' right? NO, NO, NO, and did I say 'NO'? Not all inks are the same, not by any measure. Years ago HP did list their fluid levels on the ink they sold, and guess what it DID confuse customers. Ink A in many cases can be twice as effective as ink B, so you only need half the amount to print the same number of pages. You also need to look at fade resistance, color quality, and of course water resistance.

In the end I have to agree ink is expensive, but HP isn't the Wall St CEO stealing your cash, and it isn't the retailer either. This truly is the 'razor blade' scenario you all mention: you get a discounted printer in exchange for buying ink over the next couple of years. The cost of ink is used to recoup the funds lost on the discount printer. That said this isn’t as lucrative a deal as you might think.

Example: You buy an HP printer on sale for $50 off. The retailer starts down about $40, and now needs you to buy $80 in ink just to break even. Depending usage, the average house hold prints 500-1000 pages a year, or about two sets of ink cartridges (Remember the first set is in the box). Complete change out is about $50 to $100 depending on the model. So in the first year that machine is a net zero. Once you factor in time spent by associates (stocking, pricing, cashiering) it could actually be a net loss for the year! So it takes at least two years of a working printer and you buying ink just for a retailer to make money.

There, I confirmed half of what was said, and contested the other half. Either way I hope I was able to provide some insight...
 

gm0n3y

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I picked up an HP printer a couple of years ago (for free after MIR). After about a month a warning started to popup every time I printed something telling me I was low on ink. I've ignored it for the past 2 years and its still printing fine. I'm sure it will run out one day, but then I'll just get another free printer. I hate doing it for the environmental impact, but I just can't give money to HP for being so stupid.
 

mlopinto2k1

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Where in this article does it mention why printer ink is so expensive? Obviously it's not KETCHUP. Jeez. WHY IS IT $40 FOR A COLOR CARTRIDGE!!??
 
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Guest

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All printer manufacturers deliberately screw their customers when it comes to ink, but HP is, and has always been, the worst. I remember when a black HP cartridge held 40ml of ink. Now, many hold 10ml or less. My current printer is an old Epson large format printer. Generic cartridges are available, and seem to work fine.
 
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Guest

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All printer manufacturers deliberately screw their customers when it comes to ink, but HP is, and has always been, the worst. I remember when a black HP cartridge held 40ml of ink. Now, many hold 10ml or less. My current printer is an old Epson large format printer. Generic cartridges are available, and seem to work fine.
 

gm0n3y

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[citation][nom]drakenviator[/nom]...[/citation]
Your post makes sense. That being said, I just want a cheap printer than can print draft text with cheap/infrequent ink changes. If I need something printed to look good I can go to Kinkos (or wherever), at home I just need to print things like directions or a recipe. I don't want 'good quality' ink. I was cheap ink.
 

hoofhearted

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Does anyone here have link to printer ink hack sites or such?

List of make/models and what their "protections" are (like anti refill tech or such)

Hacks that can "reset" refill sensors.

This whole industry has to be crap for the environment as well as it totally promotes "throw-away" printers and plastic cartridges.

To me if a company purposely designs something to create environmental garbage just to force some extra consumer dollars in their pockets, then they don't deserve to do business on this planet.

I would think the EPA should find HP just for their policies on penalizing CISS systems.
 

Camikazi

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[citation][nom]kelemvor4[/nom]I got a big aftermarket tank attachment for my Epson Artisan 810. So far I can't tell the difference between the ink it has in it to the original epson ink. Glossy photos, professional documents, printed cd's, even iron-on stuff. It's indistinguishable. I think HP and Epson are both blowing more than a little smoke up folks' buttocks here. Ink cartridges a money making scam, plain and simple.[/citation]
Artisan 800 with a CISS here too, 25$ for 600ml of ink and the quality is identical, I can't tell the difference, sure beats paying 100$ for 60ml of ink.
 

tntom

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Here is a Brilliant idea HP! Why don't you offer ink cartridges with inferior cheaper ink!!!!!! I don't need top of the line ink!!!! to print a few pages of text. Let me switch between archival color and cheap color inks.

My point is made by the millions of people who buy refills and CISS (which I own and love) with cheap ink. But no they use all kinds of schemes to prevent the consumer from getting what they want. I had to use a resetting program for my printer because it reached a artificial page printing limit set by the manufacturer. They had some lame excuse that the sponge needed replaced after so many pages.
 

gm0n3y

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[citation][nom]PuckerFactor[/nom]Maybe if they stop spending $1 billion a year on ink research and development...we could get cheaper ink?[/citation]
+1

For the vast majority of home users, printing technology reached a point where no improvements were necessary or desired probably 10 years ago. If HP could have just minimized their costs by making huge quantities of the old printers/cartridges/toner and reduced their prices, they would have 90% of the market and be making a lot more money.
 

hemelskonijn

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Years back i switched from a star LC-10 (love that thing) to a HP Apollo the Apollo kit was so much cheaper then the ink it used that even taking in to account the actual print count it was still way cheaper to just buy another Apollo and so i did on a bi-monthly-ish cycle for about 14 months till they pulled the Apollo's price back up and i went back to printing on my star LC20 matrix printer (extremely cheap prints).

For a few years i was using a brother printer and i noticed the ink drained faster and faster so one day i got sick of buying ink and bought a Samsung laser printer (ML-1640) for less then 50 euro and i can finally print a shitload until i need to replace my 39 euro toner.
 

gamebrigada

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I got a bulk ink feeding system for my brother printer about 2 years ago. The whole system was 100 bucks, which could have bought me a set and a half of cartridges. I used to buy a new set or refill my old ones once every few weeks. I've refilled it once in that time, and its coming down to the low point again. Its costing me 30 bucks to refill all the massive cartridges, my printer is perfectly fine, its saving me money, and I never have to worry about wasting ink. Now... to cheat paper prices...
 

lord_mur2002

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Guy's there is a new printer on my front lawn every month at the curb.(people take them within a day)
I find a deal as soon as mine runs out, I usually pay $25-$35 at Wallmart for a Cannon or Lexmark and use it for about 1 month for the kids schoolwork or personal crap.
Way cheaper then refills or replacements.
Last time I got 3 because I like this unit. The Cannon Pixma ip1600. $29
 
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