I have the Creative Sound BlasterX AE-5 Pro Gamer with the latest drivers, and the latest Sound BlasterX Connect2 software. I had it set up and working through the Norton Security Suite Smart Firewall and accidentally disconnected the from my phone. I did not change any settings on the PC or phone, but when I tried to reconnect from the phone to the PC i get "Connection Failed" 1) Ensure that your PC and mobile device is connected to the same WI-Fi network, (they are), and; 2)If you are using an anti-virus software on your PC, configure the firewall to accept port 8000. ( I followed Creative's directions and had it working. At this writing I am able to connect my phone to the PC using PowerDVD 17 Ultra, Power Media and Logitek ARX control every time I try.
I have asked Creative how to clean-sweep Creative software off my PC so I can start over and so far they ask for information I have already provided and system information. I reinstalled the phone app and reinstalled the creative connect software but I don't thing the windows registry was cleared when I deleted Sound Blaster Connects 2. When I reinstalled some of my setting did not change.
Has anyone else had issues with Creative Scout Radar, and could someone please tell me how to clean-sweep Creative's Connect2 software.
All help would be appreciated
Thank You Bsachems
I have asked Creative how to clean-sweep Creative software off my PC so I can start over and so far they ask for information I have already provided and system information. I reinstalled the phone app and reinstalled the creative connect software but I don't thing the windows registry was cleared when I deleted Sound Blaster Connects 2. When I reinstalled some of my setting did not change.
Has anyone else had issues with Creative Scout Radar, and could someone please tell me how to clean-sweep Creative's Connect2 software.
All help would be appreciated
Thank You Bsachems