I Can't Factory Reset My Computer

[PikachuLibre111]

When I turn my computer it just keeps on loading and never stops.I have an Hp PC and when I pushed F11 when turning it on and it gives me some options Like Troubleshoot, Use a devise , and Use another operating system. I click troubleshoot and It says to Reset the PC. I tried Removing everything but it says it ran into a problem, and Also almost every other option I have to type my password which I don't know. I Don't know what to do PLEASE HELP!

 

[Colif]

If you want to factory reset, just do a clean install

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)

 

[NDDU Julius BSIT]

If you want to factory reset, just do a clean install

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)

Yes this is a common bug of Windows 10... as what he said, just use the media creation tool of Windows 10 to create a bootable USB ISO. This will fix all of your problems