When i install Realtek and restart my pc, i dont have Realtek in device manager and it isnt installed?? This is 3rd time happening this to me. First 2 times i dont know how i fix it. Sorry for bad english. https://prnt.sc/pckent https://prnt.sc/pckevw
Hey guys ive been following this thread as i have a similar problem and when i got to the add legacy hardware and install realtek this happened:
View: https://imgur.com/gallery/Hoogpkr
it eventually restated back to normal but still no audio
View: https://imgur.com/gallery/Hoogpkr
it eventually restated back to normal but still no audio
I plug them in through an old Logitech usb connector, but it only allows me to hear audio while my mic does not work . If you would like to spend around 25 dollars you can check amazon for Hyperx Amp Soundcard. Ive heard it fixes this problem but I cant guarantee.
- Oct 11, 2014
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What headsets are you using? Make and model? Do they work on another computer or audio device?
Windows 10?
Things you can do:
Run the built-in Windows 10 troubleshooters - they may find and fix something.
Right click the small speaker icon usually found in the lower right screen corner.
There will be a menu of audio related options.
Explore the options and associated configuration choices that are available.
Do not immediately start making changes. Figure out the current configuration and then, if you are sure that something is not configured as it should be then make a change.,
Change only one thing at a time and keep notes in case you need to reverse the change.
Pay attention to any error codes or pop-up windows.
Windows 10?
Things you can do:
Run the built-in Windows 10 troubleshooters - they may find and fix something.
Right click the small speaker icon usually found in the lower right screen corner.
There will be a menu of audio related options.
Explore the options and associated configuration choices that are available.
Do not immediately start making changes. Figure out the current configuration and then, if you are sure that something is not configured as it should be then make a change.,
Change only one thing at a time and keep notes in case you need to reverse the change.
Pay attention to any error codes or pop-up windows.
- Oct 11, 2014
- 37,807
- 3,968
- 146,290
@plete , @cman4242 - getting a bit tangled up here but bear with me.
You are both sure that you have the correct audio drivers installed and that those drivers are up-to-date.
If not go to the audio card manufacturer's website and download the current drivers. Reinstall and reconfigure. Audio may just start working again.
@plete: It is good that the headsets work on your brother's pc.
Do other known working headsets work on your computer?
And your headsets have 1/8" (3.5mm) TRRS plugs correct? Any differences with or without the microphone being plugged in?
Be sure to test both the motherboard's audio ports and any sound card audio port if you have a sound card.
Inspect the host's audio ports (1/8" - 3.5mm) for signs of damage or internal debris. Try using the an audio extension cable between headset and audio port.
For example:
Headset ---> M plug -->] extension cable F port ------ extension cable-----> M plug ] host computer audio F port
You may find that a different incoming plug will restore proper connectivity between headsets and audio host.
Key is to work through the troubleshooting in a very methodical manner changing only one thing at a time.
Use a process of elimination. I.e., determine as @plete did that the headsets work on another audio device.
Then doublecheck the audio hardware aspects on the host audio device as suggested above.
After that, focus on the audio configuration settings. Right click the small speaker icon usually found in the lower right hands screen corner. There are four menu options to work through. And those options have multiple windows, tabs, and properties as well.
Likewise, look through everything first. Be methodical and if you discover something that does not seem to be correct then make a change.
Change only one setting at a time and keep notes in case you need to "undo" something that caused some other problem(s).
Watch for error codes, pop-up windows. Read them carefully and note any error codes, numbers, or notifications.
You are both sure that you have the correct audio drivers installed and that those drivers are up-to-date.
If not go to the audio card manufacturer's website and download the current drivers. Reinstall and reconfigure. Audio may just start working again.
@plete: It is good that the headsets work on your brother's pc.
Do other known working headsets work on your computer?
And your headsets have 1/8" (3.5mm) TRRS plugs correct? Any differences with or without the microphone being plugged in?
Be sure to test both the motherboard's audio ports and any sound card audio port if you have a sound card.
Inspect the host's audio ports (1/8" - 3.5mm) for signs of damage or internal debris. Try using the an audio extension cable between headset and audio port.
For example:
Headset ---> M plug -->] extension cable F port ------ extension cable-----> M plug ] host computer audio F port
You may find that a different incoming plug will restore proper connectivity between headsets and audio host.
Key is to work through the troubleshooting in a very methodical manner changing only one thing at a time.
Use a process of elimination. I.e., determine as @plete did that the headsets work on another audio device.
Then doublecheck the audio hardware aspects on the host audio device as suggested above.
After that, focus on the audio configuration settings. Right click the small speaker icon usually found in the lower right hands screen corner. There are four menu options to work through. And those options have multiple windows, tabs, and properties as well.
Likewise, look through everything first. Be methodical and if you discover something that does not seem to be correct then make a change.
Change only one setting at a time and keep notes in case you need to "undo" something that caused some other problem(s).
Watch for error codes, pop-up windows. Read them carefully and note any error codes, numbers, or notifications.
I have 2 problems: 1. my drivers for audio doesnt working https://prnt.sc/pfad4j 2. my pc doesnt recognizing my headset, i tried to install my motherboards drivers some older versions of realtek and newest and nothing works
- Oct 11, 2014
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- 146,290
Those yellow triangles indicate driver issues.
Reference with more information:
https://www.computerhope.com/issues/ch001212.htm
Do you have a "Audio inputs and outputs" listing at the top of the list?
Right click each listed device.
On each device, first do "Scan for hardware changes". Then select Properties and check all tabs.
Try "Update driver".
Failing that remove those devices and try again.
Reference with more information:
https://www.computerhope.com/issues/ch001212.htm
Do you have a "Audio inputs and outputs" listing at the top of the list?
Right click each listed device.
On each device, first do "Scan for hardware changes". Then select Properties and check all tabs.
Try "Update driver".
Failing that remove those devices and try again.
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