So I just bought this laptop, and I have an annoying issue with it:
Dell Inspiron 15 7567 8GB Ram 256GB SSD No HDD, Intel Core i5 7300HQ, Nvidia GeForce GTX 1050TI, and etc.
however, I have this problem with the laptop that no one else has ever had before, confirmed after hours of research to fix this problem.
I cannot record at all, no matter what software or application. I think this has something to do with either the CPU or GPU, or both...
I tried obs, but the preview screen is black and records a black screen. I've tried Action Mirillis, sometimes it works, but when it does, it crashes my applications like Minecraft or fortnight; but when it doesn't work, it just doesn't start to record
Nvidia's own recording application from the GeForce experience keeps saying "A supported game is required to use this feature", no matter whether I'm playing a game or not. Windows Xbox recorder/capture just records for a few seconds, and then it says that my recording has failed.
Therefore, there is absolutely no way I am able to record on my laptop, and this is really frustrating because sometimes I want to get some clips of my gaming experiences, or etc.
My last two options are to either do a system restore (keep in mind that this laptop is new, I bought it a few days ago, and I've never changed any settings related to the pc itself or CPU/GPU). If the system restore/factory reset doesn't work, I'd have to return it or replace it from amazon.
Does anyone have a clue for how I can fix this recording problem or any solutions? My drivers are all up to date, I've even created a second user account to see if the same problem applies to all user accounts or the whole laptop in general...
Thank you for reading my concern.
Dell Inspiron 15 7567 8GB Ram 256GB SSD No HDD, Intel Core i5 7300HQ, Nvidia GeForce GTX 1050TI, and etc.
however, I have this problem with the laptop that no one else has ever had before, confirmed after hours of research to fix this problem.
I cannot record at all, no matter what software or application. I think this has something to do with either the CPU or GPU, or both...
I tried obs, but the preview screen is black and records a black screen. I've tried Action Mirillis, sometimes it works, but when it does, it crashes my applications like Minecraft or fortnight; but when it doesn't work, it just doesn't start to record
Nvidia's own recording application from the GeForce experience keeps saying "A supported game is required to use this feature", no matter whether I'm playing a game or not. Windows Xbox recorder/capture just records for a few seconds, and then it says that my recording has failed.
Therefore, there is absolutely no way I am able to record on my laptop, and this is really frustrating because sometimes I want to get some clips of my gaming experiences, or etc.
My last two options are to either do a system restore (keep in mind that this laptop is new, I bought it a few days ago, and I've never changed any settings related to the pc itself or CPU/GPU). If the system restore/factory reset doesn't work, I'd have to return it or replace it from amazon.
Does anyone have a clue for how I can fix this recording problem or any solutions? My drivers are all up to date, I've even created a second user account to see if the same problem applies to all user accounts or the whole laptop in general...
Thank you for reading my concern.