Archived from groups: microsoft.public.windowsxp.perform_maintain (
More info?)
no its not a virus related problem as the pc isnt connected to the internet.
thanks for all your help though, ill try the manufacturers website and see
what i can come up with.
"Ted Zieglar" wrote:
> Open the computer case and make sure that the hard disk data cable is
> securely connected to the hard disk and to the motherboard. If this does not
> allow you to boot the computer, go to the technical support web site of the
> hard disk's manufacturer and run their diagnostic software. (You typically
> create a floppy disk, using the manufacturer's instructions, and boot the
> computer from the floppy.) This will tell you if there is a problem with the
> hard disk.
>
> If there is a problem with the hard disk, you'll need to have it replaced.
> The manufacturer may also provide you with software that will help you to
> recover any data files. Otherwise, you'll need to find someone who is
> experienced with using the recovery console.
>
> Do you suspect that a virus may be behind the problem?
> --
> Ted Zieglar
>
>
> "jock488" <jock488@discussions.microsoft.com> wrote in message
> news:F5880EB0-2A8B-40B6-AE84-D66810219B16@microsoft.com...
> > the pc wont boot up at all. it searches for primary master and slave
> drives
> > and none are detected, and it only boots up so far using the windows xp
> cd.
> > it asks for the recovery floppy (automaed recovery disk). i havent made an
> > automated recovery disk and apparently the disk is specific to the pc i.e.
> it
> > has to made on the pc you are tryin to recover. i cant get into setup to
> use
> > safe mode or last known good configuration. how do i use the recovery
> console?
> >
> > "Ted Zieglar" wrote:
> >
> > > What, exactly, do you need to recover?
> > >
> > > If you need to recover the so-called system state (consisting of the
> > > registry and a collection of key system and user files), use system
> restore.
> > >
> > > If you need to recover the system partition (consisting of Windows and,
> > > typically, your applications) and/or your data files (documents, photos,
> > > etc.) and you have a known good backup, restore from the backup. If you
> do
> > > not have a backup, you will not be able to restore the system partition,
> and
> > > you will not be able to recover your data files unless you are prepared
> to
> > > use the recovery console.
> > >
> > > "Description of the Windows XP Recovery Console"
> > >
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058
> > >
> > > --
> > > Ted Zieglar
> > >
> > >
> > > "jock488" <jock488@discussions.microsoft.com> wrote in message
> > > news:5915AA65-4105-4A75-81B4-45CACF6AF169@microsoft.com...
> > > > i dont have an automated recovery disk for my daughters pc. is there
> any
> > > way
> > > > i an recover her system? i have tried using the windows xp pro cd but
> it
> > > just
> > > > prompts me for the recovery floppy with the asr files on it, which i
> have
> > > > never made. any help would be greatly appreciated.
> > >
> > >
> > >
>
>
>
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