I got a blue screen saying unexpected store exception.

Jul 16, 2018
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JPEG_20180713_174718.jpg


When looking into it I got told my hdd could be failing but when accessing it from my brother's computer I got no errors after scanning. The main problem is that I can't get into desktop or windows repair at all so I can't revert any changes. Using windows boot able USB and CD don't work either.. I get an endless blue screen that's blank.

I don't have much equipment to test hardware aside of hard drives so any other suggestions.

Also I will also add that I waited for blue screen to send information but it froze and I left it a whole day hoping it would turn on and it stayed at 100% and never restarted
 

Colif

Win 11 Master
Moderator
Unexpected Store exception can be caused by USB devices or Cards inside PC, its name has fooled me before but I don't think its got anything to do with storage devices.

Strange behaviour using USB, what motherboard do you have? Its possible its still trying to boot off the hdd
Did you think to backup anything off the hdd while it was in brothers PC?
 
Jul 16, 2018
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The motherboard I'm using is an asus prime x370-a. Do you think there's any way to test this? No I didn't back it up.. There's not really much in it outside of drivers and window files. All of my important files are on my other hard drives
 

Colif

Win 11 Master
Moderator
Your motherboard manual - http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/PRIME_X370-A/E12715_PRIME_X370-A_UM_WEB.pdf

look on Boot menu, disable Fast Boot - this either stops PC checking ram at start up OR sets PC to ignore all extra USB devices besides Mouse/KB

Don't you have 2 entries in BIOS for that USB ? One as UEFI and one without it ? Only choosing later one works for me. CSM should be either enabled or Auto.

http://www.tomshardware.com/answers/id-3652707/boot-usb-asus-prime-b350-motherboard.html

https://www.asus.com/au/support/FAQ/1002172/

I would fresh install and see if behaviour returns, it might be a currently installed driver. Shame error picture doesn't show a file name.
 
Jul 16, 2018
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OK so after testing out hardware I came to realize my computer had a bad hard drive and bad sata port. My computer would boot like nothing ever happened if unplugged every hard drive except SSD in port 3. In any other port computer would do a diagnostic test for errors and after 10 minutes would continue but putting in SSD in port 3 or 6 immediately booted.. Plugging other hard drives had to be done on other ports as well otherwise computer wouldn't pass start screen. Even stranger was that my hard drive worked prior to this. Now even putting it on USB wouldn't load or show up.. Just shows a red led light.