Misha from AVA Direct sure showed me who was boss-
I'm so frigg'n angry I'm shaking right now...............
After submitting my review of AVA Direct and the crappy way I was treated on
this(Resellerratings.com) website I was immediately besieged by emails to
contact head sales CEO Misha of AVA Direct.
Upon calling him he proceeded to inform me of how upset and concerned he was
over my experience in ordering from AVA Direct and how I had ruined they're
near perfect "score" on Resellerratings.
He kept repeating how this was just "business" and how he/they were prepared to
do anything to make things right.
He said they were already getting calls asking questions about my review and
it was upsetting business.
I was told he had decided to upgrade my 2 hard drives from 160MB to 200MB
and that anything else I wanted just to let him know. Anything at all.
At first Misha kept beating around the bush saying things like my
review only told one side of the story(who else's it was supposed to tell
I'm not sure) and that it was hard to show their customers "love" if we
didn't "cooperate"....
Then he added 2 "computer games" to sweet'n the pot.
It became very clear that not only did Misha want the review changed
but he wanted it to "go away", and go away NOW, which he made clear as the conversation
degenerated from him promising me "anything" to threatening to "make things
difficult" for me, as in they could put the screws to me and only give me a
certain percentage of my money back, ie. steal any chance of me getting a
full refund, or just do the bare minimum necessary to correct the problems
with the overpriced broken notebook, ie. leave it screwed up, and on and on the threats went.
And later after I caved in and boxed it up and shipped it back he threatened me again,
telling me that because I ordered with Postal Money Orders, he could just
make my money "disappear" and now that they had the computer back there wouldn't
be much I could do about it...
After a certain point the threats never ended as Misha grew bolder and
bolder. I finally emailed him and said if he didn't quit threatening me I
was gona take a ride to AVA and we were gona have a "talk".
And get this, thier tech rep Chris makes me email my Window's Vista security code to him while they had the notebook. It's problably on every hacker warez site on the net by now....
I asked Lara from Resellerratings if they were connected to AVA
Direct because of the suspiciously perfect ratings they have, but was never
sure if she was fed up with me changing my review every 5 minutes depending
on Misha's threats or mabey they were in cohoots.
I put the poor woman through it.
Well, I did what he wanted, took down my review and told Misha I wanted the
upgraded hard drives, the next fastest processor and the RIGHT WiFI card,
since they didn't get that right the first time and I didn't catch it till later.(he refused to extend my warrenty.)
Guess what, after all that living hell Misha put me through, the threats, the 2 months of lost productivity, NOW 3, sacrificing my ethics, lost money, lost time, I DO WHAT HE WANTS, then
I get my computer back and it has THE SAME FRIGGIN HARD DRIVES IN IT, THE
EXACT SAME DAMN ONES, THE WIFI CARD SAYS IT'S STILL THE SAME...........
And who knows if they're even both working since he said 1 of the last ones
were broke.
And I'm not sure how the hell to check on the processor cause the computer
won't cough up any info on it but I bet that's the same damn one too.
ALL THEY APPEAR TO HAVE DONE IS TO PUT A BUNCH OF NEW STICKERS ON THE STUPID THING !!!!!!!!!!
Oh yea, and no games either or updated driver CD to go with the same crappy
$4200.00 paperweight...........
So, I'm sure Misha thinks I'm a real rube and he's laughing all the way to
the bank........
Real funny.
Real stinking funny.
I ain't laughing........................
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