[SOLVED] I had a BSOD '' SYSTEM-SERVICE-EXCEPTION''. Mini dump link below

Solution
Hi, I ran the dump file through the debugger and got the following information: https://pastebin.com/wKyzhqPR

File information:042220-5656-01.dmp (Apr 21 2020 - 22:48:03)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: MsMpEng.exe)
Uptime:0 Day(s), 1 Hour(s), 36 Min(s), and 46 Sec(s)

Comment: The GPU tweaking driver "iomap64.sys" was found on your system. (AI Suite or GPU Tweak 2)

Possible Motherboard page: https://www.asus.com/us/Motherboards/ROG-STRIX-Z270G-GAMING/
You already have the latest BIOS installed, version 1301.

This information can be used by others...

gardenman

Splendid
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://pastebin.com/wKyzhqPR

File information:042220-5656-01.dmp (Apr 21 2020 - 22:48:03)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: MsMpEng.exe)
Uptime:0 Day(s), 1 Hour(s), 36 Min(s), and 46 Sec(s)

Comment: The GPU tweaking driver "iomap64.sys" was found on your system. (AI Suite or GPU Tweak 2)

Possible Motherboard page: https://www.asus.com/us/Motherboards/ROG-STRIX-Z270G-GAMING/
You already have the latest BIOS installed, version 1301.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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Solution

Colif

Win 11 Master
Moderator
so how is defender the answer? its what crashed, yes, but it doesn't tell you the cause?

Does your PC have 2 Ethernet cards?
  1. Apr 24 2019 - iqvw64e.sys - Intel Network Adapter Diagnostic driver http://www.intel.com/
  2. Jun 27 2019 - e1d68x64.sys - Intel(R) Gigabit Adapter driver
  3. Aug 08 2019 - btfilter.sys - Qualcomm Atheros BT Filter driver https://www.qualcomm.com/
  4. Jan 19 2020 - Qcamain10x64.sys - Qualcomm Atheros Network Adapter driver http://www.killernetworking.com/
cause you have Killer and Intel gigabit drivers installed. Both were running when error occured?
 

snowcat01

Prominent
Aug 31, 2019
32
0
530
so how is defender the answer? its what crashed, yes, but it doesn't tell you the cause?

Does your PC have 2 Ethernet cards?
  1. Apr 24 2019 - iqvw64e.sys - Intel Network Adapter Diagnostic driver http://www.intel.com/
  2. Jun 27 2019 - e1d68x64.sys - Intel(R) Gigabit Adapter driver
  3. Aug 08 2019 - btfilter.sys - Qualcomm Atheros BT Filter driver https://www.qualcomm.com/
  4. Jan 19 2020 - Qcamain10x64.sys - Qualcomm Atheros Network Adapter driver http://www.killernetworking.com/
cause you have Killer and Intel gigabit drivers installed. Both were running when error occured?
after i deleted GPU Tweak 2 .crashes stopping for 5 hours of gameplay, (it was happening like every half hour) , so i guessed that the problem was solved but i had another crash.

I have this
Intel(R) Ethernet Connection (2) I219-V
AND
Qualcomm Atheros QCA61x4A Wireless Network Adapter

i downloaded Intel(R) Gigabit Adapter driver lately , to update my Intel(R) Ethernet Connection (2) I219-V driver , it seems that i messed up ?
 

Colif

Win 11 Master
Moderator
no, I am wrong, the Atheros driver is wireless. I only looked at them as well, Defender crashed. I assumed LAN drivers.

Have you run an AV scan? perhaps use something other than defender. Perhaps https://www.bitdefender.com.au/solutions/free.html

Odd you don't have a copy of ASio.sys on PC, it seems to install itself onto every Asus motherboard (even mine).
Asus website so slow to load...

so many dumps recently all include fltmgr.sys which is the windows filesystem filter manager, I feel someone needs to explain it to me... Microsoft use words but... "The filter manager is a kernel-mode driver that conforms to the legacy file system filter model. It implements and exposes functionality that is commonly required in file system filter drivers. By taking advantage of this functionality, third-party developers can write minifilter drivers, which are simpler to develop than legacy file system filter drivers, thus shortening the development process while producing higher-quality, more robust drivers. " might as well he in gibberish

https://docs.microsoft.com/en-us/windows-hardware/drivers/ifs/filter-manager-concepts

it seems AV programs use them. Probably explains why its in a crash with MSMpEng.exe. circular argument, we know defender crashed... why is a mystery right now.

you should be able to install this since newest on motherboard website is 3 years old - https://downloadcenter.intel.com/product/67496/Intel-Management-Engine-Interface-Intel-MEI-
 

snowcat01

Prominent
Aug 31, 2019
32
0
530
no, I am wrong, the Atheros driver is wireless. I only looked at them as well, Defender crashed. I assumed LAN drivers.

Have you run an AV scan? perhaps use something other than defender. Perhaps https://www.bitdefender.com.au/solutions/free.html

Odd you don't have a copy of ASio.sys on PC, it seems to install itself onto every Asus motherboard (even mine).
Asus website so slow to load...

so many dumps recently all include fltmgr.sys which is the windows filesystem filter manager, I feel someone needs to explain it to me... Microsoft use words but... "The filter manager is a kernel-mode driver that conforms to the legacy file system filter model. It implements and exposes functionality that is commonly required in file system filter drivers. By taking advantage of this functionality, third-party developers can write minifilter drivers, which are simpler to develop than legacy file system filter drivers, thus shortening the development process while producing higher-quality, more robust drivers. " might as well he in gibberish

https://docs.microsoft.com/en-us/windows-hardware/drivers/ifs/filter-manager-concepts

it seems AV programs use them. Probably explains why its in a crash with MSMpEng.exe. circular argument, we know defender crashed... why is a mystery right now.

you should be able to install this since newest on motherboard website is 3 years old - https://downloadcenter.intel.com/product/67496/Intel-Management-Engine-Interface-Intel-MEI-

AV scam found 1 threat it was an auto driver updater that i downloaded (just to check for updates , i dont use those apps) its called driverpacks , anyway it delete it , i will see what will happen. thx :)
 
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